Merchant Services Senior Sales Manager, Commercial Banking

Wells Fargo Bank•Atlanta, GA

2d•Hybrid

About The Position

Wells Fargo is seeking a Merchant Services Senior Sales Manager to lead a high-performing sales organization serving Commercial Banking. Merchant Services offers payment acceptance solutions, including payment processing, gateway services, fraud management, and invoice presentment. The role leads and develops the sales team, partners with stakeholders across Product, Credit, Service, Risk, Technology, Operations, Distribution, and Treasury Management, and drives growth by strengthening client relationships, acquiring new customers, and executing sales strategies aligned with organizational objectives. The position includes frequent engagement with senior banking leaders across the Commercial Bank and responsibility for expanding merchant services adoption and delivering payment solutions that meet clients’ needs. The role has full P&L accountability and responsibility for sales, revenue growth, portfolio expansion, and client retention. It involves managing business routines and pipeline oversight, allocating human and financial resources, addressing complex client and business challenges, and balancing risk, customer experience, and growth. The manager leads, coaches, recruits, and develops Merchant Services Sales Consultants; supports succession planning and professional development; and builds a high-performing, client-focused organization emphasizing learning, accountability, collaboration, and talent development. The position currently offers a hybrid work schedule and requires the ability to work at one of the listed locations: Atlanta, Georgia; Charlotte, North Carolina; Tampa, Florida; or Philadelphia, Pennsylvania. Travel may be up to 70% of the time. The role is not eligible for visa sponsorship. Specific compliance policies may apply to outside activities and personal investing.

Requirements

7+ years of Merchant Services Sales experience, or equivalent demonstrated through work experience, training, military experience, education, or a combination of these.
3+ years of management or leadership experience.
Ability to work at one of the locations listed in the posting.
Ability to travel up to 70% of the time.

Nice To Haves

Significant experience supporting middle market, commercial banking, and corporate banking clients.
Strong prospecting, sales, relationship management, and negotiation skills.
Proven success leading teams through transformational change and delivering results in decentralized, geographically dispersed environments.
Strong executive presence and ability to communicate, present, and influence across organizational levels, including senior leadership.
Ability to build partnerships, facilitate high-impact discussions, navigate complex challenges, manage conflict, and drive mutually beneficial outcomes.
Experience using data, analytics, and reporting tools to inform decisions, measure performance, and solve complex business problems.
Knowledge of operational risk management principles and experience balancing risk considerations with business objectives.
Ability to translate complex concepts into clear, compelling messages for diverse stakeholders.
Track record of developing, motivating, and leading high-performing teams while fostering collaboration, accountability, and a client-focused culture.

Responsibilities

Lead the Merchant Services Sales organization supporting Commercial Banking segments, with full P&L accountability and sound business decision-making aligned with strategic objectives.
Deliver sales, revenue growth, portfolio expansion, and client retention goals through business management routines, pipeline oversight, and relationship management.
Collaborate with banking partners, stakeholders, and cross-functional Merchant Services teams to drive business results and shared growth objectives.
Lead, coach, and develop Merchant Services Sales Consultants in a dynamic environment with moderate complexity and risk.
Execute talent strategies, including recruiting, succession planning, and professional development to strengthen industry and vertical-market expertise.
Identify and champion process improvements, sales effectiveness initiatives, and service delivery enhancements.
Develop and implement strategies for complex client, partner, and business challenges while balancing risk, customer experience, and growth objectives.
Allocate human and financial resources to maximize team performance, productivity, and business outcomes.
Build high-performing teams through hiring, coaching, mentoring, performance management, and employee engagement.
Foster continuous learning, accountability, collaboration, and talent development.
Partner with Product, Risk, Credit, Technology, Operations, and Treasury Management leaders to increase adoption of Merchant Services and deepen Commercial Banking client relationships.
Identify market opportunities, accelerate new client acquisition, and expand existing client relationships to drive sustainable growth.
Travel up to 70% of the time and work at one of the posted locations.