About The Position

The Merchant Services Account Executive markets credit card systems and support services to business customers, attracting and retaining client relationships to meet sales objectives. The role prospects and partners with Business Banking Relationship Managers and Treasury Management Officers to identify payment-solutions opportunities for businesses with more than $2 million in annual revenue. It develops client relationships, identifies requirements, recommends appropriate services, responds to customer inquiries about products and credit-card processing, manages and reports sales statistics, and coordinates referrals to other sales channels for leads outside the target market. The position serves the Dallas/Fort Worth market and requires regular travel throughout the territory; otherwise, the work is remote. PNC describes itself as an in-office company and encourages candidates to discuss workplace expectations with the recruiter and hiring manager. Merchant Services or payment-processing sales experience and Spanish bilingual ability are preferred, not required.

Requirements

  • A university or college degree with less than one year of professional experience, and/or successful completion of a formal development program; a comparable combination of education, job-specific certifications, and experience, including military service, may be considered in lieu of a degree.
  • Demonstrate appropriate knowledge, skills, and abilities for the position.
  • No required certifications.
  • No required licenses.

Nice To Haves

  • Experience in Merchant Services or payment-processing sales.
  • Bilingual Spanish ability; Spanish speaking is preferred.
  • Skills in Business Banking, client relationship building, competitive strategies, customer inquiries, Merchant Services, negotiation, operations management, sales operations, and sales prospecting.
  • Competencies in business acumen, client relationship management, customer experience management, decision making and critical thinking, effective communications, prospecting, selling, and technology.

Responsibilities

  • Market credit card systems and support services to business customers.
  • Attract and retain client relationships to meet sales objectives.
  • Prospect and partner with Business Banking Relationship Managers and Treasury Management Officers to identify payment-solutions opportunities.
  • Develop and maintain client relationships, identify client requirements, and recommend appropriate services.
  • Respond to customer inquiries about internal products, services, and credit-card processing activities.
  • Manage, collect, and report sales statistics.
  • Coordinate with sales channels to facilitate prompt referral of leads beyond the target market.

Benefits

  • Medical and prescription drug coverage, including a Health Savings Account feature.
  • Dental and vision options.
  • Employee and spouse/child life insurance.
  • Short- and long-term disability protection.
  • 401(k) with PNC match.
  • Pension and stock purchase plans.
  • Dependent care reimbursement account.
  • Back-up child and elder care.
  • Adoption, surrogacy, and doula reimbursement.
  • Educational assistance, including select programs fully paid.
  • Wellness program with financial incentives.
  • Maternity and/or parental leave, depending on eligibility.
  • Up to 11 paid holidays each year, depending on eligibility.
  • Nine occasional absence days each year, unless otherwise required by law, depending on eligibility.
  • Between 15 and 25 vacation days each year, depending on career level and years of service.
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