Merchant Services Account Executive - Business Banking

PNC Bank•Sacramento, CA

5d•Hybrid

About The Position

PNC is hiring a sales professional for its Business Banking Merchant Services team in the Northern California market, covering Sacramento, San Francisco, San Jose, Fresno, and Bakersfield. The role works remotely when not traveling, with regular travel throughout the territory. The Account Executive partners with Business Banking Relationship Managers and Treasury Management Officers to identify payment-solutions opportunities for businesses with more than $2 million in annual revenue. The position markets credit card systems and support services, builds and retains client relationships, identifies customer requirements, recommends appropriate services, responds to inquiries about products and payment processing, and tracks sales results. The role is incentive eligible, with incentive payments based on company, business, and/or individual performance. PNC describes itself as an in-office company and encourages candidates to discuss workplace expectations with the recruiter and hiring manager.

Requirements

A university or college degree and less than one year of professional experience, and/or successful completion of a formal development program; a comparable combination of education, job-specific certifications, and experience may be considered in lieu of a degree.
Demonstrate the appropriate knowledge, skills, and abilities for the role.
Customer-focused approach, including using customer needs and satisfaction to create customized solutions.
Ability to assess and manage business risks in accordance with the Enterprise Risk Management Framework.

Nice To Haves

Experience in Merchant Services or Payment Processing sales.
Spanish bilingual ability; Spanish speaking is preferred but not required.
Skills in Business Banking, B2B sales, client relationship building, competitive strategies, handling customer inquiries, merchant services, negotiation, operations management, prospecting, sales, and sales operations.
Competencies in business acumen, client relationship management, customer experience management, decision making and critical thinking, effective communications, prospecting, selling, and technology.

Responsibilities

Market credit card systems and support services to business customers.
Attract and retain client relationships to meet sales objectives.
Develop and maintain relationships with clients.
Identify client requirements and recommend appropriate services.
Respond to customer inquiries about internal products, services, and credit card processing activities for the industry.
Manage, collect, and report sales statistics.
Interface with various sales channels to facilitate prompt referral of leads beyond the target market.
Partner with Business Banking Relationship Managers and Treasury Management Officers to identify payment-solutions opportunities for businesses with more than $2 million in annual revenue.
Assess and effectively manage risks associated with business objectives and activities in accordance with PNC’s Enterprise Risk Management Framework.

Benefits

Medical and prescription drug coverage, with a Health Savings Account feature.
Dental and vision coverage options.
Employee and spouse/child life insurance.
Short- and long-term disability protection.
401(k) with PNC match.
Pension and stock purchase plans.
Dependent care reimbursement account.
Back-up child and elder care.
Adoption, surrogacy, and doula reimbursement.
Educational assistance, including select fully paid programs.
Wellness program with financial incentives.
Maternity and/or parental leave.
Up to 11 paid holidays each year.
Nine occasional absence days each year, unless otherwise required by law.
Between 15 and 25 vacation days each year, depending on career level and years of service.