Merchant Services Senior Sales Manager, Commercial Banking

Wells Fargo•Tampa, FL

1d•Hybrid

About The Position

Wells Fargo is seeking a Merchant Services Senior Sales Manager to lead a high-performing sales organization supporting Commercial Banking. Merchant Services provides payment acceptance solutions, including payment processing, gateway services, fraud management, and invoice presentment. This strategic leadership position is responsible for leading and developing a sales team and partnering with stakeholders across Product, Credit, Service, Risk, Technology, Distribution, Operations, and Treasury Management. The role drives business growth by strengthening client relationships, supporting new customer acquisition, and executing sales strategies aligned with organizational objectives. It includes frequent engagement with senior Commercial Bank leaders and serving as a trusted partner to identify opportunities to expand Merchant Services adoption and deliver comprehensive payment solutions. The position carries full P&L accountability and responsibility for sales, revenue growth, portfolio expansion, client retention, talent strategies, resource allocation, and operational excellence. It is based at one of the listed locations and currently offers a hybrid work schedule. Travel may be required up to 70% of the time. The role is not eligible for visa sponsorship.

Requirements

7+ years of Merchant Services Sales experience, or equivalent demonstrated through work experience, training, military experience, education, or a combination of these.
3+ years of management or leadership experience.
Ability to work at one of the listed locations.
Ability to travel up to 70% of the time.

Nice To Haves

Significant experience supporting middle market, commercial banking, and corporate banking clients.
Strong prospecting, sales, relationship management, and negotiation skills.
Proven success leading teams through transformational change and delivering results in decentralized, geographically dispersed environments.
Strong executive presence and ability to communicate, present, and influence effectively across organizational levels, including senior leadership.
Ability to build partnerships, facilitate high-impact discussions, navigate complex challenges, manage conflict, and drive mutually beneficial outcomes.
Experience using data, analytics, and reporting tools to inform business decisions, measure performance, and solve complex business problems.
Knowledge of operational risk management principles and experience balancing risk considerations with business objectives.
Ability to translate complex concepts into clear, compelling messages for diverse stakeholders.
Track record of developing, motivating, and leading high-performing teams while fostering collaboration, accountability, and a client-focused culture.

Responsibilities

Lead the Merchant Services Sales organization supporting Commercial Banking segments, with full P&L accountability and business decisions aligned to strategic objectives.
Deliver sales, revenue growth, portfolio expansion, and client retention goals through disciplined business management, pipeline oversight, and relationship management.
Collaborate with banking partners, stakeholders, and cross-functional Merchant Services teams to strengthen partnerships and achieve growth objectives.
Lead, coach, and develop Merchant Services Sales Consultants in a dynamic environment with moderate complexity and risk.
Execute talent strategies, including recruiting, succession planning, and professional development to build industry and vertical market expertise.
Identify and champion process improvements that optimize sales effectiveness and enhance service delivery.
Develop and implement strategies to address complex client, partner, and business challenges while balancing risk, customer experience, and growth.
Allocate human and financial resources effectively to maximize team performance, productivity, and business outcomes.
Build high-performing teams through hiring, coaching, mentoring, performance management, and employee engagement.
Foster continuous learning, accountability, collaboration, and talent development.
Partner with Product, Risk, Credit, Technology, Operations, and Treasury Management leaders to drive solution adoption and deepen Commercial Banking client relationships.
Identify market opportunities, accelerate new client acquisition, and expand existing relationships to drive sustainable growth.
Travel up to 70% of the time and work at one of the listed locations.