Specialized Product Sales - Merchant

Bank of America•Charlotte, NC

1d•Onsite

About The Position

At Bank of America, this role helps drive new merchant business acquisition in direct partnership with TSOs and in collaboration with relationship managers. It engages clients as part of the extended client team on more complex merchant sales and serves as the main point of contact for new merchant sales involving higher-value and more complex opportunities. The role requires a deep understanding of a client’s commerce ecosystem and the ability to advise on integrations, industry standards and trends, and broader bank product solutions. It develops tailored value propositions for clients across types and industries, positions solutions across the merchant services portfolio—including tokenization, equipment, and transaction routing—and works across a matrixed coverage organization to identify prospects and close new business. The position provides strategic guidance and advisory content to encourage prospects and clients to move their merchant services business to Bank of America. It also provides guidance and oversight on key parts of the merchant product sales cycle, supporting TSOs acting as deal leads with client selection, pricing, credit review, and post-sale implementation. The primary focus is developing new business, sustaining pipeline growth, and converting opportunities.

Requirements

0–2 years of Core Acquiring (Credit/Debit) industry experience.
0–2 years of direct sales experience.
0–2 years of sales experience, including C-level sales.
Expert knowledge of POS payment interfaces, integrated and standalone.
Strong analytical and organizational skills.
Ability to cultivate and strengthen relationships with senior business and IT staff members.
Ability to provide technical consultation to C-level executives in a client environment.
Demonstrated experience working with third-party VARs, integrators, and payment gateways.
Understanding of PC payment applications, merchant services industry applications, accounting systems, the payments industry competitive landscape, ERP systems, data security (PCI), file formatting, and data transmission.
Skills: Adaptability, analytical thinking, customer and client focus, written communications, client experience, branding, client solutions advisory, oral communications, presentation skills, account management, business acumen, market analysis, and mentoring.

Nice To Haves

2–5 years of experience in the retail, eCommerce, and generalized industry.
Experience working with national- or enterprise-sized clients.

Responsibilities

Drive new merchant business acquisition in partnership with TSOs and relationship managers.
Engage clients as part of the extended client team on complex merchant sales and serve as the main contact for higher-value, complex new merchant opportunities.
Consult on clients’ commerce ecosystems, integrations, industry standards and trends, and broader bank product solutions.
Develop tailored value propositions for different client types and industries.
Position merchant solutions, including tokenization, equipment, and transaction routing, according to client relationships and needs.
Work across a matrixed coverage organization with TSOs and client managers to uncover opportunities, target prospects, and close new business.
Provide strategic guidance and advisory content encouraging prospects and clients to move merchant services to Bank of America.
Guide and oversee key elements of the merchant product sales cycle, supporting TSOs with client selection, pricing, credit review, and post-sale implementation.
Develop new business, grow the sales pipeline consistently, and convert opportunities.