Senior Product Builder, Merchant Onboarding
About The Position
The Senior Product Builder, Merchant Onboarding is a hands-on, builder-first role focused on defining, designing, and prototyping features for the Merchant Onboarding domain. The position aims to automate merchant intake and real-time underwriting validation to eliminate onboarding bottlenecks. The role bridges product strategy and execution by rapidly validating concepts, creating precise technical specifications, and building proof-of-concept features in sandbox environments. It uses technical fundamentals, AI tools, and direct merchant discovery to accelerate product velocity and maintain North’s competitiveness in payment processing.
Requirements
- Bachelor’s degree (BA or BS) or equivalent experience.
- At least 8 years of experience as a Product Manager, Product Engineer, Product Analyst, or in a similar technical product role.
- High fluency with LLM APIs, prompt engineering, and AI-assisted coding agents.
- Deep user empathy developed through direct discovery with merchants and underwriting teams.
- Strong technical fundamentals, including proficiency in SQL, JavaScript, and REST/web APIs.
- Proven experience working with Agile software development teams.
- Strong proficiency with Jira and modern product management software.
- Working familiarity with payment hardware ecosystems, including card readers, POS terminals, and kiosks.
- Hands-on native or cross-platform iOS and Android mobile development experience.
Nice To Haves
- Product Owner Certification (CSPO, etc.).
- Payments or fintech industry experience.
Responsibilities
- Define, design, and build end-to-end proof-of-concept features for the Merchant Onboarding domain.
- Create technical specifications, wireframes, and schemas, including employee-based permission rulesets, table mapping mockups, and modifier customizations.
- Author product evaluation criteria ("evals") before feature creation to validate solutions and measure success.
- Conduct user discovery with merchants and sales partners and turn feedback into working solutions.
- Monitor competitor release cadences and point-of-sale innovations to support rapid feature delivery.
- Use modern LLM APIs and AI coding agents to accelerate product discovery, code generation, and functional prototyping.
Benefits
- Medical, dental, and vision coverage.
- Flexible Paid Time Off.
- 401(k) with match.
- Mental health support and well-being program.
- Paid maternity and paternity leave.
- Education assistance.
- Company-funded Lifestyle Spending Account.
- 5% annual bonus.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
