Merchant Services Sales Representative 3

First National Bank Of Pennsylvania•Harrisburg, PA

About The Position

The Merchant Services Sales Representative 3 sells merchant services across an assigned bank region, primarily using referrals from Treasury Management Sales Representatives, commercial lenders, and branch personnel. The role makes in-person initial contact with prospective clients, reviews processing options, develops pricing proposals, follows up to close sales, and manages implementation. It also builds relationships with Treasury Management sales staff, commercial lenders, and relationship managers to identify options across FNB products and services. The position works independently to deliver customer service and complete sales, and may help bring business customers’ broader banking relationships to the corporation and increase fee income. The representative manages a portfolio of high-volume merchants, including establishing annual in-person meetings with high-volume accounts. The role determines appropriate product pricing in view of competitive conditions and the corporation’s margin objectives, and approves pricing for subordinates. It tracks monthly sales, referrals, and income goals and reports findings to a Team Lead or Manager. The representative attends FNB market managers meetings and performs other related duties and projects as assigned. All employees are responsible for understanding, reporting, responding to, managing, and monitoring risks encountered in their businesses as required by F.N.B. Corporation’s risk management program. Compliance with regulatory laws and company procedures is required. FNB does not provide employment-based visa sponsorship; candidates must be legally authorized to work in the United States.

Requirements

  • At least 7 years of industry experience.
  • BA or BS minimum education; a BA or BS is also listed as preferred.
  • Detail-oriented.
  • Excellent written and verbal communication skills.
  • Excellent customer service skills.
  • Ability to use general office equipment.
  • Ability to use a personal computer and job-related software.
  • MS Word at a basic level.
  • MS Excel at an intermediate level.
  • MS PowerPoint at a basic level.
  • Legally authorized to work in the United States; employment-based visa sponsorship is not provided.
  • Frequent driving is required.

Nice To Haves

  • Experience in general banking.

Responsibilities

  • Perform sales activities throughout the assigned region of the Bank.
  • Act on referrals and make initial in-person client contact to review processing options, develop pricing proposals, follow up to close sales, and manage implementation.
  • Develop working relationships with Treasury Management sales staff, commercial lenders, and relationship managers to strategize options for FNB products and services.
  • Attend FNB market managers meetings.
  • Determine appropriate product pricing that balances competitive situations with the corporation’s margin objectives.
  • Approve pricing for subordinates.
  • Use shared files containing pricing and proposal information.
  • Track monthly sales, referral, and income goals and report findings to a Team Lead or Manager.
  • Manage a portfolio of high-volume merchants and establish annual in-person meetings with high-volume accounts.
  • Perform other related duties and projects as assigned.
  • Understand, report, respond to, manage, and monitor business risks in accordance with the corporation’s risk management program.
  • Comply with regulatory laws and company procedures.
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