Merchandising Store Manager in Training

Serv-U-Success • Oak Creek, WI

2d • $42,588 - $56,160

About The Position

The Merchandising Store Manager in Training develops the skills needed to lead a store as its operational leader, setting standards for execution, accountability, and customer service. The role involves leading by example, coaching and supporting team members, and ensuring projects, merchandising initiatives, and daily operations are completed safely, efficiently, and to a high standard. The manager works with customer leadership and a Field Operations Manager to drive sales, strengthen customer relationships, and develop future leaders.

The role begins with up to 90 days of hands-on training alongside a Field Operations Manager. During training, the employee learns Serv-U-Success operational processes, technology, leadership expectations, and customer partnerships without initially managing a team or overseeing all daily store operations. The position emphasizes team development, reliable execution, operational efficiency, customer service, and a safe, organized, compliant workplace.

Requirements

• Three or more years of management experience, preferably in retail or a related field.
• Strong leadership, coaching, communication, and relationship-building skills.
• Excellent organizational, planning, and problem-solving abilities.
• Comfort using mobile technology and workforce management systems.
• Flexibility to work nights, weekends, and holidays, and to travel between store locations as needed.
• Valid driver's license, reliable transportation, and proof of insurance.

Responsibilities

• Oversee daily store operations to ensure outstanding execution.
• Plan daily priorities, delegate work, and ensure tasks are completed.
• Maintain standards for merchandising, backroom organization, inventory availability, and store presentation.
• Partner with leadership to resolve issues quickly and build relationships.
• Provide day-to-day leadership, coaching, and direction.
• Foster a positive, respectful, and accountable team culture.
• Coach employees to build their skills.
• Identify and develop high-potential talent.
• Use reporting tools to drive operations.
• Manage labor, scheduling, and operational efficiency.
• Build customer partnerships through reliable execution and responsive service.
• Maintain a safe, organized, and compliant work environment.

Benefits

• Weekly phone stipend.
• Store Manager Bonus Program of up to $3,000 per year, paid quarterly.
• Additional incentive programs, including sales and display compliance incentives.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed