Merchandising Assistant Store Manager, in Training

The Home Depot•Abilene, TX

20h

About The Position

The Merchandising Assistant Store Manager in Training (MASM-IT) gains hands-on experience in the key responsibilities and functions of a Specialty Assistant Store Manager at The Home Depot through a comprehensive training program that includes practical experience, mentorship, and leadership development. Training lasts up to six weeks. Trainees learn Manager on Duty duties and how to oversee the Garden, Hardware, Lumber, Building Materials, Plumbing, and Electrical departments to support customer service, product availability, and store presentation. MASMs in Training work with the Store Manager, Assistant Store Managers, and merchandising field teams to learn how to develop and implement strategies that increase sales and profitability, create actionable departmental plans, and support smooth department operations. They are expected to lead by example and uphold, maintain, and support lawful company policies and positions while learning to execute the key responsibilities of a Merchandising Assistant Store Manager.

Requirements

Must be at least 18 years of age.
Must be legally permitted to work in the United States.
At least 1 year of work experience.
At least 3 years of leadership experience.
Knowledge, skills, and abilities typically acquired through completing a high school diploma and/or GED.

Nice To Haves

Ability to collaborate and work effectively with cross-functional teams.
A bachelor's degree or equivalent degree in a job-related field.
3 years of work experience.
3 years of leadership experience.

Responsibilities

Supervise associates in the selling effort, lead GET culture, and set an example for customer service and associate engagement.
Ensure customer concerns are handled effectively and take timely action to resolve issues.
Perform opening, closing, Manager on Duty, and other whole-store responsibilities.
Follow company policies and procedures and hold associates accountable for doing so.
Learn and apply store standard operating procedures, particularly those related to safety compliance, process accuracy, and shrink mitigation.
Ensure personal and associate compliance with safety, hazardous materials, and Safety Matters procedures.
Work with key partners to plan merchandise placement and signing, and support stock integrity through inventory management.
Learn to maintain and operate store equipment and systems and manage daily financial operations.
Participate in structured training covering retail operations, customer service, sales and profitability, and company policies and procedures.
Learn and demonstrate staffing and scheduling tactics, identify and resolve stock deficiencies, supervise associates in selling behaviors, resolve customer issues, and support service needs for installed sales, special orders, and product sales.
Learn and demonstrate the performance management process, including reviewing associate performance and carrying out disciplinary processes when necessary.
Complete assigned training modules and assessments.