Assistant Store Manager in Training

The Salvation Army Central Territory•Rockford, IL

About The Position

Join The Salvation Army in “Doing the Most Good” as an Assistant Store Manager. In this support leadership role, you will assist the Store Manager with day-to-day store operations, including staff supervision, production, sales, store maintenance, customer development, banking, and record keeping. This full-time position is based in the Rockford and Loves Park, Illinois area and pays $17.50–$21 per hour. The schedule is 40 hours per week and includes evenings, weekends, and holidays as scheduled. Paid training is provided on register and store procedures, along with ongoing coaching and support from store leadership. The role offers an opportunity to develop retail and customer service skills while supporting Salvation Army programs in the community. The work takes place in a store environment with quiet to moderate noise, possible weather-related temperature fluctuations, and some exposure to dust.

Requirements

High school diploma or equivalent.
Two years of retail experience; thrift experience is a plus.
Valid driver’s license.
Strong English communication skills.
Basic computer proficiency, including POS systems.
Ability to pass a pre-employment background check.
Flexibility to work early and late shifts and most weekends.
Availability for occasional travel to various locations for work or training.
Regular standing, walking, and manual dexterity.
Ability to lift or move up to 50 pounds regularly and occasionally lift up to 100 pounds.
Ability to climb, balance, stoop, kneel, or crouch as needed.
Clear close and distance vision and ability to adjust focus.

Nice To Haves

Thrift experience.

Responsibilities

Support staff training and supervision as assigned.
Implement strategies to meet production and sales goals.
Assist the Store Manager with store maintenance and appearance, ensuring safety, security, cleanliness, and utility.
Ensure compliance with OSHA and Salvation Army safety and security policies.
Work with the Store Manager to keep income and expenses within budgeted parameters.
Protect resources through product control procedures to prevent shrinkage.
Implement customer development and retention plans.
Create an enjoyable shopping experience.
Work proactively to improve The Salvation Army’s image among staff and the community.
Support The Salvation Army’s mission statement.
Assist with banking and record-keeping procedures.
Document and provide information for personnel reviews and corrective actions.
Communicate with the Store Manager regarding all aspects of store operations.
Perform other duties as assigned.

Benefits

Medical, prescription drug, dental, vision, and hearing coverage.
Employer-paid basic life and AD&D insurance.
Employer-paid basic long-term disability coverage.
Optional voluntary life, short-term disability, and enhanced long-term disability coverage.
Paid vacation, sick time, and holidays.
Flexible spending accounts.
403(b) retirement savings plan.
Employer-funded pension plan for eligible employees.
Paid training on register and store procedures.
Ongoing coaching and support from store leadership.
Employee discount.
Employee Assistance Program.