Merchandising Store Manager in Training
About The Position
The Merchandising Store Manager in Training develops the skills needed to lead a store as its operational leader, setting standards for execution, accountability, and customer service. The role leads by example, coaches and supports team members, and ensures projects, merchandising initiatives, and daily operations are completed safely, efficiently, and to a high standard. The manager works with customer leadership and a Field Operations Manager to drive sales, strengthen customer relationships, and develop future leaders. The position begins with up to 90 days of hands-on training alongside a Field Operations Manager. During training, the employee learns Serv-U-Success operational processes, technology, leadership expectations, and customer partnerships before taking on responsibility for a team and full day-to-day store operations. The role requires availability between 6:00 a.m. and 6:00 p.m. on weekdays and weekends, with average hours of 40–45 per week.
Requirements
- Three or more years of management experience, preferably in retail or a related field.
- Strong leadership, coaching, communication, and relationship-building skills.
- Excellent organizational, planning, and problem-solving abilities.
- Comfort using mobile technology and workforce management systems.
- Flexibility to work nights, weekends, and holidays, and travel between store locations as needed.
- A valid driver's license, reliable transportation, and proof of insurance.
Nice To Haves
- Management experience in retail or a related field.
Responsibilities
- Oversee daily store operations to ensure outstanding execution.
- Plan daily priorities, delegate work, and ensure tasks are completed.
- Maintain high standards for merchandising, backroom organization, inventory availability, and store presentation.
- Partner with leadership to resolve issues quickly and build relationships.
- Provide day-to-day leadership, coaching, and direction.
- Foster a positive, respectful, and accountable team culture.
- Coach employees to build their skills.
- Identify and develop high-potential talent.
- Use reporting tools to drive operations.
- Manage labor, scheduling, and operational efficiency.
- Maintain a safe, organized, and compliant work environment.
- Work with a Field Operations Manager during up to 90 days of hands-on training.
Benefits
- Additional bonus and incentive programs.
- Weekly phone stipend.
- Store Manager Bonus Program of up to $3,000 per year, paid quarterly.
- Other incentive programs, including sales and display compliance incentives.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
