Merchandising Store Manager in Training

Serv-U-Success • Springfield, IL

1d • $42,588 - $56,160

About The Position

The Merchandising Store Manager in Training role prepares the employee to lead a store as its operational leader, setting standards for execution, accountability, and customer service. The manager leads by example, coaches and supports the team, and ensures projects, merchandising initiatives, and daily operations are completed safely, efficiently, and to a high standard. The role works closely with customer leadership and a Field Operations Manager to drive sales, strengthen customer relationships, and develop future leaders.

The role begins with up to 90 days of hands-on training alongside a Field Operations Manager. During training, the employee learns Serv-U's operational processes, technology, leadership expectations, and customer partnerships before taking on responsibility for managing a team and overseeing all daily store operations.

The schedule requires availability from 6:00 a.m. to 6:00 p.m. on weekdays and weekends, with an average of 40–45 hours per week. Flexibility to work nights, weekends, holidays, and travel between store locations is also required. Compensation is $42,588–$56,160 per year, based on experience, with bonus and incentive programs. The posting also mentions a weekly phone stipend.

Requirements

• Three or more years of management experience, preferably in retail or a related field.
• Strong leadership, coaching, communication, and relationship-building skills.
• Excellent organizational, planning, and problem-solving abilities.
• Comfort using mobile technology and workforce management systems.
• Flexibility to work nights, weekends, holidays, and travel between store locations as needed.
• A valid driver's license, reliable transportation, and proof of insurance.
• Availability from 6:00 a.m. to 6:00 p.m. on weekdays and weekends; average hours are 40–45 per week.

Responsibilities

• Oversee daily store operations to ensure outstanding execution.
• Plan daily priorities, delegate work, and ensure tasks are completed.
• Maintain high standards for merchandising, backroom organization, inventory availability, and overall store presentation.
• Partner with leadership to resolve issues quickly and build relationships.
• Provide day-to-day leadership, coaching, and direction.
• Foster a positive, respectful, and accountable team culture.
• Coach employees to build their skills.
• Identify and develop high-potential talent.
• Use reporting tools to drive operations.
• Manage labor, scheduling, and operational efficiency.
• Build customer partnerships through reliable execution and responsive service.
• Maintain a safe, organized, and compliant work environment.
• Complete up to 90 days of hands-on training with a Field Operations Manager before assuming full store leadership responsibilities.

Benefits

• Weekly phone stipend.
• Store Manager Bonus Program of up to $3,000 per year, paid quarterly.
• Additional incentive programs, including sales and display compliance incentives.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed