Merchandising Store Manager in Training

Serv-U-Success•Oak Creek, WI

About The Position

The Merchandising Store Manager in Training is a hands-on leadership role focused on store operations, merchandising execution, customer partnerships, and team development. The manager sets expectations for execution, accountability, and customer service, leads by example, and ensures projects, merchandising initiatives, and daily work are completed safely and efficiently. The position works with customer leadership and a Field Operations Manager to drive sales, strengthen relationships, and develop future leaders. The role begins with up to 90 days of hands-on training alongside a Field Operations Manager. During training, the employee learns Serv-U-Success operational processes, technology, leadership expectations, and customer partnerships before taking on responsibility for managing a team and day-to-day store operations. The stated schedule availability is 6:00 a.m. to 2:00 p.m. on weekdays and weekends, with average hours of 40–45 per week. Flexibility to work nights, weekends, holidays, and travel between store locations is also required. Compensation is $42,588–$56,160 per year, based on experience, with additional bonus and incentive programs and a weekly phone stipend.

Requirements

  • Three or more years of management experience.
  • Strong leadership, coaching, communication, and relationship-building skills.
  • Excellent organizational, planning, and problem-solving abilities.
  • Comfort using mobile technology and workforce management systems.
  • Flexibility to work nights, weekends, and holidays and travel between store locations as needed.
  • A valid driver's license, reliable transportation, and proof of insurance.

Nice To Haves

  • Management experience in retail or a related field.

Responsibilities

  • Oversee daily store operations to ensure outstanding execution.
  • Plan daily priorities, delegate work, and ensure tasks are completed.
  • Maintain high standards for merchandising, backroom organization, inventory availability, and overall store presentation.
  • Partner with leadership to resolve issues quickly and build relationships.
  • Provide day-to-day leadership, coaching, and direction.
  • Foster a positive, respectful, and accountable team culture.
  • Coach employees to build their skills and identify and develop high-potential talent.
  • Use reporting tools to drive operations.
  • Manage labor, scheduling, and operational efficiency.
  • Maintain a safe, organized, and compliant work environment.
  • Partner with customer leadership and the Field Operations Manager to drive sales and strengthen customer relationships.

Benefits

  • Weekly phone stipend.
  • Store Manager bonus program of up to $3,000 per year, paid quarterly.
  • Additional incentive programs, including sales and display compliance incentives.
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