Merchandising Sample Coordinator

Balsam Brands • Burlingame, CA

13d • $27 - $33 • Onsite

About The Position

Balsam Brands is seeking an organized, detail-oriented, action-oriented individual who is comfortable multitasking and working in a retail environment. The Merchandising Sample Coordinator, GE supports the GE Merchandising team through office and warehouse activities, including managing samples for product development, wholesale customers, photo shoots, and public relations and press events. The role works closely with the GE Merchant team to process incoming shipments, inspect and test products, label and organize samples, and pull products as requested. Travel to photo-shoot locations and on-site support during shoots are required.

This full-time, in-office position is based in Burlingame, California, and reports to the Senior Merchant, GE. The coordinator helps maintain an organized warehouse and office, coordinates product shipments, supports retail planogramming and packaging initiatives, and acts as a product resource during photo shoots. The role also performs field testing and preliminary safety testing as part of the GE tollgate process.

Balsam Brands is a global omnichannel retailer focused on holiday and home décor. Its mission is to create joy together by supporting its team and partners, providing products and experiences that inspire meaningful moments, and giving back to families and communities. The company describes its culture as people-first and values relationship building, authenticity, and doing the right thing.

Requirements

• At least 1 year of retail experience.
• Ability and comfort working in a warehouse environment.
• Exceptional organizational skills and attention to detail.
• Strong problem-solving, time-management, and multitasking skills.
• Clear written and verbal communication skills.
• Valid driver's license and proof of insurance; the role requires driving on company time.
• Genuine interest in working cross-functionally with and learning from the Merchandising team.
• Honest, enthusiastic, hardworking approach and willingness to take action and get the job done.
• Proactive mindset, with the ability to follow directions and work with minimal supervision.
• Flexibility and willingness to perform other duties as required.
• Strong communication and teamwork skills.

Nice To Haves

• Visual merchandising and planogramming experience.
• Proficiency with MS Office, especially Excel, Word, and PowerPoint, or willingness to learn.

Responsibilities

• Organize sample products in the Burlingame warehouse and office, including receiving and inventory.
• Pull, ship, and inventory products for merchandising, wholesale customers, and photo shoots.
• Coordinate sample pulls for photo shoots and shipments to suppliers and wholesale customers.
• Develop and maintain the sample tracker; communicate sample needs and deadlines with factories; ensure correct placard markings and tags; and keep the tracker and factories updated throughout the selling season.
• Ensure items are properly tagged and identified as prototype or production versions, discard samples when needed, and send Golden Samples to factories before production.
• Create DHL and FedEx shipping labels.
• Prepare supplies to display products at sell-in meetings.
• Arrange shipments to obtain products or send products to various locations for GE.
• Become an expert on assortment products and explain and demonstrate their features and functions.
• Attend location photo shoots, help unload and prepare merchandise for photography, serve as the GE Merchandising point person for product-specific questions, and troubleshoot on location.
• Perform field testing and preliminary safety test protocols on GE items as part of the GE tollgate process.
• Assist with retail customer planogramming by physically setting mock planograms and using software to create virtual planograms for wholesale customers.
• Assist with packaging die-line optimization and standardization across GE Lighting, and gather product dimensions for retailer pitch templates and GE packaging.
• Collaborate with Creative and Merchandising teams to keep spaces organized and help maintain the cleanliness and appearance of the warehouse and surrounding area.
• Perform other tasks needed to support the GE Merchandising team.
• Regularly lift or move items weighing up to 40 pounds and occasionally lift or move heavier items with other team members.

Benefits

• Competitive compensation, including a cash-based incentive plan; salary is reviewed yearly and may be adjusted through the normal compensation review process.
• Medical, dental, and vision coverage, with 100% of monthly premiums covered for team members and at least 85% employer-paid premiums for other coverage tiers that include dependents.
• Up to $2,000 annual funding toward HSA accounts.
• Medical, transit, and dependent-care flexible spending accounts.
• Infertility coverage on all medical plans.
• Generous parental leave program and flexible return options.
• Company-paid life and AD&D insurance.
• Company-paid short- and long-term disability insurance.
• 401(k) with dollar-for-dollar company match up to $4,000 per calendar year.
• Employee Assistance Program and other mental health and wellness perks.
• Paid holidays, annual shutdown week, PTO, and volunteer time off.
• Paid five-week sabbatical after 10 years of employment.
• Annual continuous-learning benefit up to $1,000 per person per fiscal year.
• Up to $300 flexible reimbursement to support setup of a new team member's work-from-home environment.
• Team member merchandise discount.
• Identity theft protection, subsidized parking, monthly wellness benefit, pet insurance, and accident and critical illness insurance.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed