Merchandising Sample Coordinator

Balsam Brands • Burlingame, CA

12d • Onsite

About The Position

Balsam Brands is seeking an organized, detail-oriented, action-oriented individual who can multitask and enjoys the retail environment. The Merchandising Sample Coordinator, GE supports a variety of office and warehouse activities, organizing products for GE Merchandising initiatives such as product development, wholesale customer samples, brand photo shoots, and public relations and press events. The coordinator works closely with the GE Merchant team to receive inbound shipments, inspect and test samples, label and organize products, and pull items upon request. Travel to location photo shoots and on-site support during shoots are required. This is a full-time, in-office position in Burlingame, California, reporting to the Senior Merchant, GE.

The role also supports product testing and safety protocols, retail planogram creation, packaging optimization, and product dimension gathering. It requires regular handling of items up to 40 pounds and occasional lifting of heavier items with other team members. The position requires a valid driver’s license and proof of insurance because driving on company time is part of the job.

Requirements

• At least 1 year of retail experience.
• Ability and comfort working in a warehouse environment.
• Exceptional organization and attention to detail, with strong problem-solving skills.
• Demonstrated time-management and multitasking skills.
• Clear written and verbal communication skills.
• Valid driver’s license and proof of insurance; the role requires driving on company time.
• Proactive approach and ability to follow directions and work with minimum supervision.
• Flexibility and willingness to perform other duties as required.
• Strong communication and teamwork skills.
• Genuine interest in working cross-functionally with and learning from the Merchandising team.
• Honest, enthusiastic, and hardworking approach, with willingness to take action and get the job done.

Nice To Haves

• Visual merchandising and planogramming experience.
• Proficiency in MS Office, particularly Excel, Word, and PowerPoint, or willingness to learn.

Responsibilities

• Organize sample products in the Burlingame warehouse, including receiving and inventory.
• Pull, ship, and inventory products for Merchandising, wholesale customers, and photo shoots.
• Coordinate sample pulls for photo shoots and shipments to suppliers and wholesale customers.
• Develop and maintain a sample tracker; communicate sample needs and deadlines to factories and update them on changes throughout the selling season.
• Ensure items have correct tags and placard markings and distinguish prototype from production versions; discard samples as needed and send Golden Samples to factories before production.
• Create DHL and FedEx shipping labels.
• Prepare supplies for sell-in meetings to display products appropriately.
• Arrange shipments to obtain or send products to locations for GE.
• Build product expertise and explain and demonstrate item features and functions.
• Attend location photo shoots, unload and prepare merchandise for photography, answer product-specific questions, and troubleshoot on location as the GE Merchandising point person.
• Perform field testing and preliminary safety test protocols for GE items as part of the GE tollgate process.
• Assist with retail customer planogramming by setting physical mock planograms and creating virtual planograms with software for wholesale customers.
• Assist with packaging die-line optimization and standardization across GE Lighting, and gather product dimensions for retailer pitch templates and GE packaging.
• Collaborate with Creative and Merchandising teams to maintain organized spaces and help keep the warehouse and surrounding area clean.
• Perform other tasks as needed to support the GE Merchandising team.
• Regularly lift or move items up to 40 pounds and occasionally lift or move heavier items with other team members.

Benefits

• Competitive compensation, including a cash-based incentive plan; annual salary review.
• Medical, dental, and vision coverage, with 100% of monthly premiums covered for team members and at least 85% employer-paid premiums for other coverage tiers that include dependents.
• Up to $2,000 annual funding toward HSA accounts.
• Medical, transit, and dependent care flexible spending accounts.
• Infertility coverage on all medical plans.
• Parental leave program with flexible return options.
• Company-paid life and AD&D insurance.
• Company-paid short- and long-term disability insurance.
• 401(k) with dollar-for-dollar company match up to $4,000 per calendar year.
• Employee Assistance Program and other mental health and wellness perks.
• Paid holidays, annual shutdown week, PTO, and volunteer time off.
• Paid five-week sabbatical leave after 10 years of employment.
• Annual continuous learning benefit up to $1,000 per person per fiscal year.
• Up to $300 flexible reimbursement to support setup of a new team member’s work-from-home environment.
• Team member merchandise discount.
• Identity theft protection.
• Subsidized parking.
• Monthly wellness benefit.
• Pet insurance.
• Accident and critical illness insurance.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed