Sample Coordinator

Omya•Long Beach, CA

3d•$22 - $26

About The Position

This role is responsible for processing daily sample, prototype, and literature requests from customers and Omya's Sales Department. The Sample Coordinator will manage the entire process from receiving and documenting requests to ordering and shipping materials. This position requires effective communication with internal and external stakeholders regarding order status, ensuring timely delivery, and maintaining the inventory of samples and literature. The role also involves assisting the application lab with ordering ingredients and supporting trade show coordination. Additionally, the Sample Coordinator will be responsible for filing important documents, maintaining the accuracy of the sample database, and ensuring the sample area is kept safe and organized. Problem-solving is a regular part of this role, along with other assigned duties.

Requirements

High school diploma and relevant background.
Entry level.
Strong attention to detail and data accuracy.
Good organizational and time management skills.
Ability to prioritize tasks independently.
Good communication skills with internal and external stakeholders.
Willingness to learn and contribute to continuous improvement.
Excellent command of both oral and written local language, basic to good English is a minimum.

Nice To Haves

Experience in inventory management a plus.
Additional language skills are beneficial.

Responsibilities

Process daily samples, prototype and literature requests from customers and Omya's Sales Department, including receiving, documenting, ordering and shipping.
Effectively communicate with customers and members of Omya's Sales Department when shipments are processed, ordered, backordered or shipped.
Email order status to the corresponding requesting party, on a regular basis.
Ensure timely delivery of samples to customers.
Maintain sample and literature room stocked and reorder inventory, as needed.
Assist Omya's application lab with ordering sample ingredients.
Assist in trade show coordination, including but, not limited to communication with Omya's Sales Department on what materials are needed and shipment of materials, etc.
File paperwork, such as customer's purchasing orders, certificates of analysis, etc.
Maintain integrity and accuracy of sample database.
Maintain the sample area in a safe, orderly and neat fashion.
Troubleshoot problems on a regular basis.
Other duties as assigned.