Sample Coordinator

Eurofins•Madison, WI

6d•$18 - $20•Onsite

About The Position

Eurofins Food Chemistry Madison is seeking a Sample Coordinator to join their growing team. This role involves learning sample accession tasks such as opening, entering, tracking, labeling, and disposition of samples. The position will be introduced to food, dietary supplements, and micro samples for entry. The Sample Coordinator will also learn to coordinate with Client Service Coordinators to establish or update customer service procedures, communicate discrepancies, and handle internal customer inquiries. A key part of the role will be learning and utilizing the LabWare Laboratory Information System (LIMS).

Requirements

Ability to identify and communicate client’s service needs.
Ability to learn new tasks
Ability to think critically and solve problems quickly and efficiently
A minimum of an Associate degree (in related science is preferred). Experience may be substituted for education.
Working knowledge of computers.

Nice To Haves

Customer service skills including attention to detail, accuracy, confidentiality and communication skills (is preferred).

Responsibilities

Learn sample accession tasks including: opening, entering, tracking, labeling, and disposition of samples.
Position will be introduced to food, dietary supplements and micro samples for entry.
Learn to Coordinate with Client Service Coordinators to establish or update customer service procedures, with guidance, as appropriate.
Learn to communicate discrepancies to appropriate personnel and assist with problem solving.
Learns to handle internal customer inquiries, solve problems with assistance, and contact internal clients for clarification as needed.
Learn LabWare Laboratory Information System (NIMS) and how to use in daily duties.