Sample Coordinator

Omya•Long Beach, CA

1d•$22 - $26

About The Position

The Sample Coordinator will be responsible for processing daily samples, prototype and literature requests from customers and Omya's Sales Department. This includes receiving, documenting, ordering, and shipping samples. The role involves effective communication with customers and the Sales Department regarding shipment status, ensuring timely delivery, and maintaining the sample and literature room inventory. The Sample Coordinator will also assist the application lab with ordering sample ingredients, support trade show coordination, file paperwork, maintain the sample database, and ensure the sample area is kept safe, orderly, and neat. Troubleshooting problems and performing other assigned duties are also part of the role.

Requirements

Technical diploma or degree in a related field.
Entry level up to 7 years of experience in laboratory testing and related roles.
Strong attention to detail and data accuracy.
Good organizational and time management skills.
Ability to prioritize tasks independently within project scope.
Good communication skills with internal and external stakeholders.
Willingness to learn and contribute to continuous improvement.
Excellent command of both oral and written local language, basic to good English is a minimum.

Nice To Haves

Experience in industrial minerals is a plus.
Additional language skills are beneficial.

Responsibilities

Process daily samples, prototype and literature requests from customers and Omya's Sales Department, including receiving, documenting, ordering and shipping.
Effectively communicate with customers and members of Omya's Sales Department when shipments are processed, ordered, backordered or shipped.
Email order status to the corresponding requesting party, on a regular basis.
Ensure timely delivery of samples to customers.
Maintain sample and literature room stocked and reorder inventory, as needed.
Assist Omya's application lab with ordering sample ingredients.
Assist in trade show coordination, including but, not limited to communication with Omya's Sales Department on what materials are needed and shipment of materials, etc.
File paperwork, such as customer's purchasing orders, certificates of analysis, etc.
Maintain integrity and accuracy of sample database.
Maintain the sample area in a safe, orderly and neat fashion.
Troubleshoot problems on a regular basis.
Other duties as assigned.