Sample Department Coordinator

Wayne Tile Co Inc•Pequannock Township, NJ
•Onsite

About The Position

Wayne Tile is seeking a motivated, organized, hands-on Sample Department Coordinator to manage its growing sample fulfillment department. The coordinator will oversee a two-person team responsible for sample preparation, inventory, labeling, and fulfillment across Wayne Tile, Maline, Tilefy, and Material Bank, while improving structure, efficiency, accountability, and the sample program across the brands. This is a hybrid office and warehouse position involving both computer-based daily operations and hands-on work with the team cutting samples, preparing orders, packing boxes, and assisting with shipping as needed. The position is full-time, Monday through Friday, on-site in Northern New Jersey, in an environment combining office, warehouse, and sample fulfillment operations.

Requirements

  • Previous experience in warehouse operations, fulfillment, inventory management, or department coordination is preferred.
  • Strong organizational skills and attention to detail.
  • Proficiency with computers, Microsoft Office—particularly Excel—and email.
  • Comfort learning inventory management, labeling, and shipping systems.
  • Ability to prioritize tasks, solve problems, and meet deadlines.
  • Comfort performing physical warehouse work, including handling tile products and packages.
  • Strong communication skills and a dependable work ethic.

Nice To Haves

  • Experience supervising or training employees.
  • Experience in tile, flooring, building materials, or distribution.

Responsibilities

  • Supervise, train, and manage two sample department employees.
  • Organize daily workloads and establish clear priorities.
  • Monitor outstanding sample orders and eliminate fulfillment backlogs.
  • Improve employee productivity, accuracy, and accountability.
  • Develop and implement more efficient departmental procedures.
  • Ensure daily sample operations run smoothly with minimal management oversight.
  • Oversee sample fulfillment for Wayne Tile, Maline, Tilefy, and Material Bank.
  • Maintain adequate inventory of prepared samples for all brands and collections.
  • Improve sample stock organization, tracking, and replenishment.
  • Identify inventory shortages and proactively order materials.
  • Coordinate sample cutting, preparation, packaging, and shipping.
  • Improve order accuracy and fulfillment turnaround times.
  • Assist with developing and rolling out an improved company-wide sample program.
  • Create, print, and maintain accurate sample labels for all brands and products.
  • Maintain organized SKU information, product records, and sample inventory.
  • Order packaging supplies, sample materials, and other department necessities.
  • Use Excel, email, inventory systems, and shipping software.
  • Coordinate with sales, purchasing, customer service, and warehouse teams.
  • Track departmental performance and identify areas for improvement.
  • Cut and prepare tile samples as needed.
  • Assist with labeling, packing, and shipping sample orders.
  • Work directly alongside the team when order volume increases or the department falls behind.
  • Organize sample storage areas, workstations, and inventory locations.
  • Safely operate sample preparation equipment following company procedures.
  • Assist with receiving and moving sample materials as needed.
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