Merchandising Lead

Walmart•Columbus, OH

5d•$22 - $30•Onsite

About The Position

The Merchandising Lead supports member service and daily merchandising operations, provides guidance on purchasing and self-service technology, and helps resolve member concerns. The role assists management with supervising associates, assigning work, communicating goals, training, and providing direction. It also supports recruiting, hiring, scheduling, promotion, coaching, and evaluation activities. The position receives and stocks merchandise, maintains and organizes the sales floor, and completes related documentation. It ensures safe facility operations and maintains merchandise presentation through zoning, stocking, displays, pricing, handling returns and damaged goods, and monitoring shrink. The role also oversees product quality, rotation, sanitation, and the picking and staging of club pickup orders. The Merchandising Lead develops and implements processes with managers, coworkers, customers, and business partners; monitors progress and identifies improvements; and supports compliance with company policies, ethics, and standards. The role leads and participates in teams, helps coworkers adapt to change, and models the company’s expectations around respect, integrity, customer service, and continuous improvement.

Requirements

Must be 18 years of age or older.
At least 6 months of retail experience and 6 months of customer service experience.

Nice To Haves

Experience leading a team.
Supervisory experience that includes hiring, evaluating, mentoring, developing, and managing the workload of others.

Responsibilities

Provide member service, identify member needs, assist with self-service technology and purchasing decisions, locate merchandise, resolve concerns, and promote company products and services.
Assist management in supervising associates by assigning duties, communicating goals and feedback, training, and providing direction on member service.
Participate in recruiting, hiring, scheduling, promoting, coaching, and evaluating associates.
Receive and stock supplies and merchandise and organize and maintain the sales floor using equipment and required documentation.
Maintain facility safety by conducting safety sweeps, following forklift spotting and hazardous-material procedures, following steel standards, and correcting or reporting unsafe situations.
Maintain sales-floor conditions and merchandise presentation by handling claims and returns, zoning, stocking, organizing merchandise, maintaining displays, removing damaged goods, and signing and pricing products.
Monitor food and merchandise quality, product rotation, code dating, recalls, and sanitation standards.
Oversee the picking and staging of club pickup orders in accordance with company procedures.
Develop, communicate, and implement processes and practices; collaborate with relevant partners; analyze information; monitor results; and identify improvement opportunities.
Promote compliance with company policies, procedures, ethics, and standards, and assist management in addressing ethical and compliance issues.
Lead and participate in teams by coordinating work, sharing resources and information, supporting work quality and timelines, and helping others adapt to change.
Model company values by respecting individuals, building relationships, mentoring and developing others, acting with integrity, serving customers and members, and pursuing continuous improvement.

Benefits

Medical, vision, and dental coverage.
401(k).
Stock purchase benefit.
Company-paid life insurance.
Paid time off and/or paid protected time off, usable for vacation, sick leave, holidays, or other purposes, subject to job classification and length of employment.
Parental leave, family care leave, bereavement leave, jury duty leave, and voting leave.
Short-term and long-term disability.
Company discounts.
Military Leave Pay.
Adoption and surrogacy expense reimbursement.
Company-paid education benefit program for eligible full-time and part-time associates, covering tuition, books, and fees for programs ranging from high school completion to bachelor's degrees, English Language Learning, and short-form certificates.
Performance-based bonus awards.