Merchandising Lead

Walmart•Indianapolis, IN

8d•Onsite

About The Position

The Merchandising Lead provides member service and supports members with self-service technology, purchasing decisions, locating merchandise, resolving concerns, and understanding company products and services. The role assists management in supervising associates by assigning duties, communicating goals and feedback, training and guiding associates, helping resolve member complaints, ensuring policy compliance, and participating in recruiting, hiring, scheduling, promotion, coaching, and evaluation activities. The position receives and stocks supplies and merchandise, maintains the sales floor and product displays, handles claims and returns, and completes required documentation. It supports facility safety, food and merchandise quality, inventory presentation, pricing, shrink prevention, and sanitation standards. The Merchandising Lead also oversees the selection and staging of club pickup orders. The role develops and implements processes in collaboration with managers, coworkers, customers, and business partners; monitors results and identifies improvement opportunities; and demonstrates company policies, ethics, and standards. It leads and participates in teams, coordinates work assignments, supports quality and timelines, adapts to change, and models the company’s values and service expectations. The hourly wage range is $21.00 to $29.00. The actual hourly rate will meet or exceed the applicable local minimum wage. Additional premiums of $0.35 to $3.00 per hour may apply in specific circumstances, including based on schedule, facility, season, or work performed. The job is based at 7245 E 96th Street, Indianapolis, Indiana 46250-3308. Walmart and its subsidiaries maintain a drug-free workplace and prohibit the use of illegal drugs and alcohol on the job.

Requirements

Must be 18 years of age or older.
At least 6 months of retail experience and 6 months of customer service experience.

Nice To Haves

Experience leading a team.
Supervisory experience that includes hiring, evaluating, mentoring, developing, and managing the workload of others.

Responsibilities

Acknowledge members, identify their needs, provide guidance on self-service technology and purchasing decisions, help locate merchandise, resolve concerns, and promote company products and services.
Assist management in supervising associates by assigning duties, communicating goals and feedback, training associates, providing direction, and supporting member-service practices.
Help ensure member complaints and issues are resolved according to company guidelines and company policies and procedures are followed.
Participate in recruiting, hiring, scheduling, promoting, coaching, and evaluating associates.
Receive and stock supplies and merchandise from distribution centers and vendors, and organize and maintain the sales floor using equipment and required documentation.
Maintain facility safety by conducting safety sweeps, following forklift spotting and handling procedures, disposing of hazardous materials properly, applying steel standard guidelines, and correcting or reporting unsafe situations.
Maintain sales-floor conditions and merchandise presentation by handling claims and returns, zoning, stocking, arranging merchandise, setting up and cleaning displays, removing damaged goods, and signing and pricing products.
Identify shrink and damages and secure fragile and high-shrink merchandise.
Monitor food and merchandise quality, including product rotation, code dating, recalls, sanitation, stocking, zoning, and cleaning across departments.
Oversee the picking and staging of club pickup orders and ensure products are selected and staged according to company policies and procedures.
Develop, communicate, and implement processes and practices to meet business needs; collaborate with stakeholders, analyze information, monitor results, and identify improvement opportunities.
Demonstrate, promote, and support compliance with company policies, procedures, ethics, and integrity standards; assist management in addressing ethical and compliance issues.
Lead and participate in teams by coordinating work assignments, sharing resources and information, providing advice and feedback, supporting work quality and timelines, and helping others adapt to change.
Build trusting relationships, communicate effectively, support and mentor associates, and recognize others’ contributions.
Deliver results while putting members and customers first, make decisions using reliable information, and pursue continuous improvement and learning.

Benefits

Medical, vision, and dental coverage.
401(k), stock purchase, and company-paid life insurance.
Paid time off, parental leave, family care leave, bereavement leave, jury duty leave, and voting leave.
PTO and/or PPTO that may be used for vacation, sick leave, holidays, or other purposes.
Short-term and long-term disability.
Company discounts.
Military Leave Pay.
Adoption and surrogacy expense reimbursement.
Company-paid Live Better U education benefit, with eligible programs ranging from high school completion to bachelor's degrees, English Language Learning, and short-form certificates; tuition, books, and fees are paid by Walmart.
Performance-based bonus awards.