Merchandising Lead

Walmart•Maple Grove, MN

8d•Onsite

About The Position

The Merchandising Lead provides member service by identifying needs, offering guidance and support with self-service technology and purchasing decisions, locating merchandise, resolving concerns, and promoting company products and services. The role assists management in supervising associates, including assigning work, communicating goals and feedback, training, providing direction on member service, resolving complaints, ensuring policy compliance, supporting the Open Door Policy, and participating in recruiting, hiring, scheduling, promotion, coaching, and evaluation. The position receives and stocks merchandise and supplies, organizes and maintains the sales floor, and completes required documentation. It maintains facility safety and sales-floor presentation, including handling returns and claims, stocking and zoning, arranging displays, pricing and signing merchandise, identifying shrink and damage, and securing fragile or high-shrink items. It also monitors food and merchandise quality, product rotation, recalls, and sanitation, and oversees the picking and staging of club pickup orders. The Merchandising Lead develops and implements processes to meet business needs, collaborates with managers, coworkers, customers, and business partners, and monitors results and improvement opportunities. The role demonstrates and supports ethical and policy compliance, leads and participates in teams, and models the company’s values through respect, integrity, customer service, continuous improvement, and support for associates and workplace belonging. The position is based at the Sam’s Club at 4743 Maple Grove Rd, Hermantown, Minnesota. The hourly wage range is $22.50 to $30.50, with possible premiums of $0.35 to $3.00 per hour in specific circumstances. Walmart and Sam’s Club offer benefits subject to eligibility and plan terms.

Requirements

Must be at least 18 years of age.
At least 6 months of retail experience and 6 months of customer service experience.

Nice To Haves

Experience leading a team.
Supervisory experience that includes hiring, evaluating, mentoring, developing, and managing others’ workload.

Responsibilities

Acknowledge members, identify their needs, provide guidance with self-service technology and purchasing decisions, locate merchandise, resolve concerns, and promote company products and services.
Assist management with associate supervision by assigning duties, communicating goals and feedback, training, and providing direction on member service approaches.
Help resolve member complaints and issues according to company guidelines, ensure policy compliance, support the Open Door Policy, and participate in recruiting, hiring, scheduling, promoting, coaching, and evaluating associates.
Receive and stock supplies and merchandise from distribution centers and vendors; organize and maintain the sales floor and complete required paperwork, logs, and documentation.
Maintain facility safety by conducting safety sweeps, following forklift spotting and handling procedures, handling and disposing of hazardous materials properly, following steel standards, and correcting or reporting unsafe situations.
Maintain sales-floor and merchandise presentation by handling claims and returns, zoning, stocking and organizing merchandise, setting up and cleaning displays, removing damaged goods, signing and pricing merchandise, identifying shrink and damage, and securing fragile and high-shrink merchandise.
Monitor food and merchandise quality, product rotation, code dating, recalls, sanitation, merchandising, stocking, zoning, and cleaning across departments.
Oversee the picking and staging of club pickup orders and ensure products are selected and staged according to company policy and procedures.
Develop, communicate, and implement processes and practices to meet business needs; collaborate with managers, coworkers, customers, and business partners; analyze information, monitor results, and identify improvement opportunities.
Demonstrate and promote compliance with company policies, procedures, ethics, and standards; implement action plans and assist management with correcting ethical or compliance issues.
Lead and participate in teams by sharing resources and information, determining customer needs and business priorities, coordinating work, providing feedback and support, meeting timelines and quality standards, and helping others adapt to change.
Model company values by fostering respect and belonging, building relationships, mentoring and developing associates, acting with integrity, serving customers and members, and pursuing continuous improvement.

Benefits

Competitive pay and performance-based bonus awards.
Medical, vision, and dental coverage.
401(k), stock purchase, and company-paid life insurance.
Paid time off, parental leave, family care leave, bereavement leave, jury duty leave, and voting leave.
PTO and/or PPTO usable for vacation, sick leave, holidays, or other purposes.
Short-term and long-term disability.
Company discounts.
Military Leave Pay.
Adoption and surrogacy expense reimbursement.
Live Better U company-paid education benefits for eligible full-time and part-time associates, covering tuition, books, and fees for programs ranging from high school completion to bachelor's degrees, English Language Learning, and short-form certificates.