(USA) Merchandising Lead

Walmart•Wichita, KS

4d•$21 - $29•Onsite

About The Position

The Merchandising Lead provides member service by identifying member needs, offering guidance and support with self-service technology and purchasing decisions, locating merchandise, resolving issues, and promoting company products and services. The role assists management in supervising associates, including assigning duties, communicating goals and feedback, training, giving direction, resolving member complaints, supporting company policies and the Open Door Policy, and participating in recruiting, hiring, scheduling, promoting, coaching, and evaluating associates. The position receives and stocks supplies and merchandise, organizes and maintains the sales floor, and completes related documentation. It helps maintain facility safety and merchandise presentation, including handling claims and returns, stocking and zoning, arranging displays, pricing and signing merchandise, identifying shrink and damage, and securing fragile or high-shrink items. It monitors food and merchandise quality, including product rotation, code dating, recalls, and sanitation, and oversees the picking and staging of club pickup orders. The Merchandising Lead develops and implements processes to meet business needs, monitors progress and improvement opportunities, and demonstrates compliance with company policies, procedures, and ethical standards. The role leads and participates in teams, coordinates work assignments, supports work quality and timelines, and helps others adapt to change. It is expected to model the company’s values: respect for individuals, acting with integrity, serving customers and members, and striving for excellence. The position is based at the Sam’s Club location at 3084 N. Maize Road, Wichita, Kansas. The hourly wage range is $21.00 to $29.00, with possible premiums of $0.35 to $3.00 per hour in specific circumstances. The actual hourly rate will meet or exceed the applicable minimum wage. The employer offers competitive pay, performance-based bonus awards, and benefits, subject to eligibility and plan terms.

Requirements

Must be 18 years of age or older.
At least 6 months of retail experience and 6 months of customer service experience.

Nice To Haves

Experience leading a team.
Supervisory experience, including hiring, evaluating, mentoring, developing, and managing the workload of others.

Responsibilities

Provide member service by identifying needs, assisting with self-service technology and purchasing decisions, locating merchandise, resolving issues, and promoting company products and services.
Assist management with supervising associates, including assigning duties, communicating goals and feedback, training, providing guidance, resolving member complaints, supporting company policies, and participating in recruiting, hiring, scheduling, promoting, coaching, and evaluating associates.
Receive and stock supplies and merchandise from distribution centers and vendors; organize and maintain the sales floor; use equipment; and complete required documentation.
Maintain facility safety by conducting safety sweeps, following forklift spotting procedures, handling and disposing of hazardous materials, following steel standard guidelines, and correcting or reporting unsafe situations.
Maintain sales floor conditions and merchandise presentation by handling claims and returns, zoning, stocking, arranging and organizing merchandise, setting up and cleaning displays, removing damaged goods, signing and pricing merchandise, identifying shrink and damage, and securing fragile and high-shrink merchandise.
Monitor food and merchandise quality, including product rotation, code dating, product recalls, and sanitation standards; merchandise, stock, zone, and clean departments.
Oversee the picking and staging of club pickup orders and ensure products are selected and staged according to company policy and procedures.
Develop, communicate, and implement processes and practices to meet business needs; collaborate with stakeholders, analyze information, monitor results, and identify improvement opportunities.
Demonstrate and promote compliance with company policies, procedures, ethics, and integrity standards; guide others in applying them and assist management with correcting ethical and compliance issues.
Lead and participate in teams by coordinating assignments, sharing resources and information, supporting quality and timelines, and helping others adapt to change.
Model the company’s values by respecting individuals, building relationships, mentoring and developing others, acting with integrity, serving customers and members, and pursuing continuous improvement.

Benefits

Medical, vision, and dental coverage.
401(k).
Stock purchase plan.
Company-paid life insurance.
Paid time off, including PTO and/or PPTO that may be used for vacation, sick leave, holidays, or other purposes.
Parental leave, family care leave, bereavement leave, jury duty leave, and voting leave.
Short-term and long-term disability.
Company discounts.
Military Leave Pay.
Adoption and surrogacy expense reimbursement.
Live Better U company-paid education benefit, including programs from high school completion through bachelor's degrees, English Language Learning, and short-form certificates; tuition, books, and fees are paid.
Performance-based bonus awards.
Potential hourly premiums of $0.35 to $3.00 in specific circumstances.