(USA) Merchandising Lead

Walmart•Wichita, KS

2d•Onsite

About The Position

The Merchandising Lead provides member service by identifying needs, supporting self-service technology, helping with purchasing decisions, locating merchandise, resolving concerns, and promoting company products and services. The role assists management in supervising associates, including assigning duties, communicating goals and feedback, training, providing guidance on service approaches, and participating in recruiting, hiring, scheduling, promoting, coaching, and evaluating associates. The position receives and stocks merchandise and supplies, organizes and maintains the sales floor, and completes required documentation. It maintains facility safety and merchandise presentation, handles claims and returns, stocks and arranges products, maintains displays, removes damaged goods, signs and prices merchandise, and identifies and secures damaged or high-shrink items. It also monitors food and merchandise quality, product rotation, code dating, recalls, and sanitation; oversees picking and staging club pickup orders; and develops and implements processes to meet business needs. The Merchandising Lead collaborates with managers, coworkers, customers, and business partners; monitors results and improvement opportunities; supports compliance with company policies and ethical standards; and leads and participates in teams to meet timelines and quality expectations. The role models company values, builds trusting relationships, mentors and supports associates, serves members, and drives continuous improvement and adaptability.

Requirements

Must be 18 years of age or older.
At least 6 months of retail experience and 6 months of customer service experience.

Nice To Haves

Experience leading a team.
Supervisory experience that includes hiring, evaluating, mentoring, developing, and managing others’ workloads.

Responsibilities

Acknowledge members, identify their needs, assist with self-service technology and purchasing decisions, locate merchandise, resolve concerns, and promote company products and services.
Assist management with supervising associates by assigning duties, communicating goals and feedback, training, providing direction, resolving member issues, and participating in recruiting, hiring, scheduling, promoting, coaching, and evaluating associates.
Receive and stock merchandise and supplies from distribution centers and vendors; organize and maintain the sales floor using equipment and complete required paperwork and documentation.
Maintain facility safety by conducting safety sweeps, following forklift spotting and hazardous-material procedures, following steel standards, and correcting or reporting unsafe situations.
Maintain sales-floor presentation by handling claims and returns, zoning, stocking, arranging and organizing merchandise, setting up and cleaning displays, removing damaged goods, signing and pricing products, identifying shrink and damages, and securing fragile or high-shrink merchandise.
Monitor food and merchandise quality, including product rotation, code dating, recalls, sanitation, merchandising, stocking, zoning, and cleaning across departments.
Oversee picking and staging club pickup orders and ensure products are selected and staged according to company procedures.
Develop, communicate, and implement processes and practices by collaborating with business partners, analyzing information, monitoring results, and identifying improvement opportunities.
Promote compliance with company policies, procedures, ethics, and integrity standards; support the Open Door Policy and assist management with ethical and compliance issues.
Lead and participate in teams by coordinating and executing assignments, sharing resources and information, supporting coworkers, and helping ensure work quality and timelines.
Model company values by building relationships, communicating positively, mentoring others, serving members, learning, adapting to change, and driving continuous improvement.

Benefits

Medical, vision, and dental coverage.
401(k), stock purchase, and company-paid life insurance.
Paid time off, parental leave, family care leave, bereavement leave, jury duty leave, and voting leave.
PTO and/or PPTO that may be used for vacation, sick leave, holidays, or other purposes.
Short-term and long-term disability.
Company discounts.
Military Leave Pay.
Adoption and surrogacy expense reimbursement.
Company-paid Live Better U education benefit, covering eligible programs from high school completion to bachelor's degrees, English Language Learning, and short-form certificates; tuition, books, and fees are paid.
Performance-based bonus awards.