(USA) Merchandising Lead

Walmart•Annapolis, MD

1d•$22 - $30•Onsite

About The Position

The Merchandising Lead provides member service by identifying member needs, offering guidance with self-service technology and purchasing decisions, locating merchandise, resolving issues, and promoting company products and services. The role assists management with supervising associates, assigning work, communicating goals and feedback, training, providing direction, and participating in recruiting, hiring, scheduling, promotion, coaching, and evaluation. The position receives and stocks merchandise, maintains the sales floor and product displays, handles claims and returns, monitors merchandise and food quality, and follows safety, sanitation, and company procedures. It also oversees the picking and staging of club pickup orders and helps develop and implement processes to meet business needs. The Merchandising Lead demonstrates company policies, ethics, and standards; supports compliance and improvement efforts; and leads and participates in teams to coordinate work and meet timelines and quality expectations. The position is expected to model the values of respect for individuals, integrity, customer service, and striving for excellence.

Requirements

Must be 18 years of age or older.
At least 6 months of retail experience and 6 months of customer service experience.

Nice To Haves

Experience leading a team.
Supervisory experience that includes hiring, evaluating, mentoring, developing, and managing the workload of others.

Responsibilities

Provide member service by identifying member needs, supporting use of self-service technology, helping with purchasing decisions, locating merchandise, resolving concerns, and promoting company products and services.
Assist management in supervising associates by assigning duties, communicating goals and feedback, training associates, and providing direction on member service approaches.
Participate in recruiting, hiring, scheduling, promoting, coaching, and evaluating associates.
Receive and stock merchandise and supplies from distribution centers and vendors, and organize and maintain the sales floor.
Maintain facility safety by conducting safety sweeps, following forklift spotting and hazardous-material procedures, applying steel safety guidelines, and correcting or reporting unsafe situations.
Maintain sales floor and merchandise presentation by handling claims and returns, zoning, stocking, arranging and organizing merchandise, preparing and cleaning displays, removing damaged goods, signing and pricing products, identifying shrink and damage, and securing fragile or high-shrink items.
Monitor food and merchandise quality, including product rotation, code dating, recalls, sanitation, merchandising, stocking, zoning, and cleaning.
Oversee the picking and staging of club pickup orders and ensure products are selected and staged according to company policies and procedures.
Develop, communicate, and implement processes and practices by collaborating with managers, coworkers, customers, and business partners; analyzing information; monitoring progress; and addressing improvement opportunities.
Demonstrate and support compliance with company policies, procedures, ethics, and standards, and assist management in addressing compliance issues.
Lead and participate in teams by coordinating work assignments, sharing resources and information, providing feedback and support, meeting timelines and quality expectations, and helping others adapt to change.
Promote a respectful and inclusive workplace, build trusting relationships, mentor and develop others, and recognize team contributions.
Make informed decisions that put customers and members first, balance priorities, and support continuous improvement and adaptation to new technologies and skills.

Benefits

Competitive pay and performance-based bonus awards.
Medical, vision, and dental coverage.
401(k), stock purchase, and company-paid life insurance.
Paid time off, parental leave, family care leave, bereavement leave, jury duty leave, and voting leave.
PTO and/or PPTO for vacation, sick leave, holidays, or other purposes, subject to job classification and length of employment.
Short-term and long-term disability.
Company discounts.
Military Leave Pay.
Adoption and surrogacy expense reimbursement.
Live Better U company-paid education benefits for eligible full-time and part-time associates, including programs from high school completion through bachelor's degrees, English Language Learning, and short-form certificates; tuition, books, and fees are covered.