(USA) Merchandising Lead

Walmart•Covington, LA

17h•Onsite

About The Position

The Merchandising Lead provides member service by identifying member needs, supporting self-service technology, helping with purchasing decisions, locating merchandise, resolving concerns, and promoting company products and services. The role assists management in supervising associates, including assigning work, communicating goals and feedback, training, providing guidance, supporting recruiting and hiring, and participating in scheduling, promotion, coaching, and evaluations. The position receives and stocks merchandise and supplies, maintains the sales floor and product displays, and completes required documentation. It supports facility safety, merchandise quality, product rotation, sanitation, and compliance with company policies and procedures. The Merchandising Lead also oversees the picking and staging of club pickup orders. The role develops and implements processes with managers, coworkers, customers, and business partners; monitors results and improvement opportunities; supports ethical and policy compliance; and leads and participates in teams to deliver quality work on time. The position is expected to model the company’s values, promote an inclusive workplace, build trusting relationships, mentor others, serve members, and support continuous improvement and adaptation to change.

Requirements

Must be 18 years of age or older.
At least 6 months of retail experience and 6 months of customer service experience.

Nice To Haves

Experience leading a team.
Supervisory experience that includes hiring, evaluating, mentoring, developing, and managing others’ workloads.

Responsibilities

Acknowledge members, identify their needs, provide guidance and support, assist with purchasing decisions, locate merchandise, resolve member concerns, and promote company products and services.
Assist management with associate supervision by assigning duties, communicating goals and feedback, training associates, providing direction on member service, and helping resolve complaints according to company guidelines.
Participate in recruiting, hiring, scheduling, promoting, coaching, and evaluating associates.
Receive and stock supplies and merchandise from distribution centers and vendors, organize and maintain the sales floor, use equipment, and complete required paperwork and documentation.
Maintain facility safety by conducting safety sweeps, following forklift spotting and hazardous-material handling and disposal procedures, following steel safety guidelines, and correcting or reporting unsafe situations.
Maintain sales floor presentation by handling claims and returns, zoning and stocking merchandise, arranging and organizing products, setting up and cleaning displays, removing damaged goods, and signing and pricing merchandise.
Identify shrink and damage and secure fragile and high-shrink merchandise.
Monitor food and merchandise quality, product rotation, code dating, recalls, and sanitation standards; stock, zone, and clean departments.
Oversee the picking and staging of club pickup orders and ensure products are selected and staged according to company procedures.
Develop, communicate, and implement processes with managers, coworkers, customers, and business partners; analyze information, monitor results, and identify improvement opportunities.
Promote compliance with company policies, procedures, ethics, and integrity standards; model how to apply them and assist management with addressing compliance issues.
Lead and participate in teams by coordinating work, sharing resources and information, providing advice and support, meeting timelines and quality standards, and helping others adapt to change.
Promote an inclusive and supportive workplace, build trusting relationships, mentor and develop others, recognize contributions, and serve members while supporting continuous improvement.

Benefits

Medical, vision, and dental coverage.
401(k), stock purchase, and company-paid life insurance.
Paid time off, parental leave, family care leave, bereavement leave, jury duty leave, and voting leave.
PTO and/or PPTO that may be used for vacation, sick leave, holidays, or other purposes.
Short-term and long-term disability.
Company discounts.
Military Leave Pay.
Adoption and surrogacy expense reimbursement.
Company-paid education benefits through Live Better U, including eligible programs from high school completion to bachelor’s degrees, English Language Learning, and short-form certificates; tuition, books, and fees are covered.
Performance-based bonus awards.
Hourly premiums may apply in specified circumstances based on schedule, facility, season, or work performed.