(USA) Merchandising Lead

Walmart•Pinellas Park, FL
•$21 - $29•Onsite

About The Position

The Merchandising Lead provides member service by identifying member needs, offering guidance on self-service technology and purchasing decisions, locating merchandise, resolving issues, and promoting company products and services. The role assists management with supervising associates, including assigning duties, communicating goals and feedback, training, providing direction, helping resolve member concerns, ensuring policy compliance, and participating in recruiting, hiring, scheduling, promoting, coaching, and evaluating associates. The position receives and stocks merchandise and supplies, organizes and maintains the sales floor, and completes required documentation. It maintains facility safety and the sales floor’s condition and presentation, including handling claims and returns, zoning and stocking, arranging displays, removing damaged goods, signing and pricing merchandise, identifying shrink, and securing fragile or high-shrink items. It monitors food and merchandise quality, product rotation, code dating, recalls, and sanitation standards, and oversees picking and staging club pickup orders. The Merchandising Lead develops and implements processes to meet business needs, collaborates with managers, coworkers, customers, and business partners, monitors results, and addresses opportunities for improvement. The role models ethical conduct and company standards, supports compliance, and leads and participates in teams to deliver timely, quality work. It also promotes a respectful and inclusive workplace, develops and mentors associates, supports customer-first decisions, and encourages continuous improvement and adaptation to change. The position is based at the Sam’s Club facility at 7001 Park Blvd, Pinellas Park, Florida. The listed hourly wage range is $21.00 to $29.00, with possible premiums of $0.35 to $3.00 per hour in specified circumstances. Walmart and its subsidiaries maintain a drug-free workplace and prohibit illegal drugs and alcohol on the job.

Requirements

  • Must be 18 years of age or older.
  • At least 6 months of retail experience and 6 months of customer service experience.

Nice To Haves

  • Experience leading a team.
  • Supervisory experience, including hiring, evaluating, mentoring, developing, and managing the workload of others.

Responsibilities

  • Provide member service by identifying needs, assisting with self-service technology and purchasing decisions, locating merchandise, resolving issues, and promoting products and services.
  • Assist management in supervising associates by assigning duties, communicating goals and feedback, training, providing guidance, supporting issue resolution and policy compliance, and participating in recruiting, hiring, scheduling, promoting, coaching, and evaluating associates.
  • Receive and stock merchandise and supplies, organize and maintain the sales floor, and complete required paperwork and documentation.
  • Maintain facility safety by conducting safety sweeps, following forklift spotting and hazardous-material procedures, applying steel standards, and correcting or reporting unsafe conditions.
  • Maintain sales-floor conditions and merchandise presentation, including handling claims and returns, zoning, stocking, organizing displays, removing damaged goods, signing and pricing merchandise, identifying shrink and damage, and securing designated merchandise.
  • Monitor food and merchandise quality, product rotation, code dating, recalls, and sanitation standards; merchandise, stock, zone, and clean departments.
  • Oversee the picking and staging of club pickup orders and ensure products are selected and staged according to company procedures.
  • Develop, communicate, and implement processes and practices to meet business needs; collaborate with stakeholders, analyze information, monitor results, and address improvement opportunities.
  • Promote and support compliance with company policies, procedures, ethics, and integrity standards, and assist management with resolving ethical or compliance issues.
  • Lead and participate in teams by coordinating work, sharing resources and information, supporting customer and business priorities, and helping ensure work quality and timelines.
  • Model company values, foster belonging and teamwork, build relationships, communicate positively, and mentor and develop associates.
  • Deliver results with a customer-first approach, use reliable information in decision-making, and support continuous improvement and adaptation to change.

Benefits

  • Medical, vision, and dental coverage.
  • 401(k), stock purchase, and company-paid life insurance.
  • Paid time off, parental leave, family care leave, bereavement leave, jury duty leave, and voting leave.
  • PTO and/or PPTO that may be used for vacation, sick leave, holidays, or other purposes.
  • Short-term and long-term disability.
  • Company discounts.
  • Military Leave Pay.
  • Adoption and surrogacy expense reimbursement.
  • Live Better U company-paid education benefit program, with programs from high school completion to bachelor's degrees, English Language Learning, and short-form certificates; tuition, books, and fees are paid.
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