(USA) Merchandising Lead

Walmart • Covington, LA

2d • $21 - $29 • Onsite

About The Position

The Merchandising Lead provides member service by identifying needs, offering guidance and support, assisting with self-service technology and purchasing decisions, locating merchandise, resolving concerns, and promoting company products and services. The role assists management with supervising associates, including assigning duties, communicating goals and feedback, training, providing direction, helping resolve member issues, ensuring policy compliance, and participating in recruiting, hiring, scheduling, promoting, coaching, and evaluating associates.

The position receives and stocks merchandise and supplies, organizes and maintains the sales floor, and handles related equipment and documentation. It maintains facility safety, product quality, merchandise presentation, and sanitation standards. Responsibilities also include overseeing the picking and staging of club pickup orders and developing and implementing processes to meet business needs.

The Merchandising Lead demonstrates company policies, ethics, and integrity, and leads and participates in teams to deliver quality work and meet timelines. The role models Walmart values by respecting individuals, building trusting relationships, developing others, acting with integrity, serving members, using reliable information in decision-making, and pursuing continuous improvement and learning.

Requirements

• Must be 18 years of age or older.
• At least 6 months of retail experience and 6 months of customer service experience.

Nice To Haves

• Experience leading a team.
• Supervisory experience, including hiring, evaluating, mentoring, developing, and managing the workload of others.

Responsibilities

• Provide member service by identifying needs, giving guidance and support, assisting with self-service technology and purchasing decisions, locating merchandise, resolving issues, and promoting products and services.
• Assist management with supervising associates by assigning duties, communicating goals and feedback, training, providing direction, and helping resolve member complaints in accordance with company guidelines.
• Support recruiting, hiring, scheduling, promoting, coaching, and evaluating associates.
• Receive and stock supplies and merchandise from distribution centers and vendors; organize and maintain the sales floor using equipment, merchandising practices, and required documentation.
• Maintain facility safety by conducting safety sweeps, following forklift spotting and hazardous-material procedures, adhering to company steel standards, and correcting or reporting unsafe situations.
• Maintain sales-floor conditions and merchandise presentation by handling claims and returns, zoning, stocking, arranging merchandise, maintaining displays, removing damaged goods, signing and pricing products, identifying shrink and damage, and securing fragile and high-shrink merchandise.
• Monitor food and merchandise quality by following product rotation, code dating, recalls, and sanitation standards; merchandise categories and stock, zone, and clean departments.
• Oversee picking and staging of club pickup orders, ensuring products are selected and staged according to company policy and procedures.
• Develop, communicate, and implement processes and practices by collaborating with managers, coworkers, customers, and business partners; analyzing information, monitoring results, and addressing improvement opportunities.
• Promote compliance with company policies, procedures, and ethics standards; demonstrate their application, support action plans and the Open Door Policy, and assist management with ethical and compliance issues.
• Lead and participate in teams by sharing resources and information, determining customer needs and business priorities, coordinating assignments, and supporting timelines, work quality, and adaptation to change.
• Model company values by respecting individuals, building trusting relationships, developing and mentoring others, acting with integrity, serving members, making informed decisions, and pursuing continuous improvement.

Benefits

• Competitive pay and performance-based bonus awards.
• Medical, vision, and dental coverage.
• 401(k), stock purchase, and company-paid life insurance.
• Paid time off, parental leave, family care leave, bereavement leave, jury duty leave, and voting leave; PTO and/or PPTO may be used for vacation, sick leave, holidays, or other purposes.
• Short-term and long-term disability.
• Company discounts.
• Military Leave Pay.
• Adoption and surrogacy expense reimbursement.
• Company-paid Live Better U education program for eligible associates, covering tuition, books, and fees for eligible programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed