(USA) Merchandising Lead

Walmart • Pinellas Park, FL

6d • $21 - $29 • Onsite

About The Position

The Merchandising Lead provides member service by identifying member needs, guiding members in using self-service technology and making purchases, locating merchandise, resolving concerns, and promoting company products and services. The role assists management with supervising associates, assigning duties, communicating goals and feedback, training, and providing direction on member service. It also supports recruiting, hiring, scheduling, promoting, coaching, and evaluating associates.

The position receives and stocks merchandise and supplies, organizes and maintains the sales floor, and completes required documentation. It maintains facility safety, handles merchandise presentation and quality, oversees product rotation and sanitation standards, and manages the picking and staging of club pickup orders. The Merchandising Lead also develops and implements processes with business partners, supports ethical and policy compliance, and leads and participates in teams to deliver work on time and to quality standards.

The role is expected to demonstrate Walmart's values: respect the individual, act with integrity, serve customers and members, and strive for excellence. This includes building relationships, mentoring others, acting transparently and accountably, putting customers first, using reliable information, learning and adapting, and supporting continuous improvement. The position is based at the listed Sam's Club location in Pinellas Park, Florida. The hourly wage range is $21.00 to $29.00, with possible additional premiums of $0.35 to $3.00 per hour in qualifying circumstances.

Requirements

• Must be 18 years of age or older.
• At least 6 months of retail experience and 6 months of customer service experience.

Nice To Haves

• Experience leading a team.
• Supervisory experience that includes hiring, evaluating, mentoring, developing, and managing others' workloads.

Responsibilities

• Acknowledge members, identify their needs, guide them in using self-service technology and making purchases, locate merchandise, resolve member issues, and promote company products and services.
• Assist management with supervising associates by assigning duties, communicating goals and feedback, training, and providing direction and guidance on member service approaches.
• Support recruiting, hiring, scheduling, promoting, coaching, and evaluating associates.
• Receive and stock supplies and merchandise from distribution centers and vendors; organize and maintain the sales floor using equipment and complete required paperwork, logs, and documentation.
• Maintain facility safety by conducting safety sweeps, following forklift spotting and hazardous-material handling and disposal procedures, following steel standards, and correcting or reporting unsafe situations.
• Maintain the sales floor and merchandise presentation by handling claims and returns, zoning, stocking, arranging and organizing merchandise, setting up and cleaning displays, removing damaged goods, signing and pricing items, identifying shrink and damages, and securing fragile and high-shrink merchandise.
• Monitor food and merchandise quality, including product rotation, code dating, recalls, and sanitation standards; merchandise, stock, zone, and clean all departments.
• Oversee the picking and staging of club pickup orders throughout the day and ensure products are selected and staged according to company policy and procedures.
• Develop, communicate, and implement processes and practices to meet business needs by collaborating with others, applying information from multiple sources, monitoring progress and results, and identifying improvement opportunities.
• Demonstrate, promote, and support compliance with company policies, procedures, and ethical standards; assist management in correcting ethical and compliance issues.
• Lead and participate in teams by sharing resources and information, determining customer needs and business priorities, coordinating work assignments, providing feedback and support, meeting timelines and quality standards, and helping others adapt to change.
• Build trusting relationships, communicate positively, mentor and develop others, recognize contributions, act with integrity and accountability, put customers first, and support continuous improvement and adoption of new technologies and skills.

Benefits

• Medical, vision, and dental coverage.
• 401(k), stock purchase, and company-paid life insurance.
• Paid time off, parental leave, family care leave, bereavement leave, jury duty leave, and voting leave; PTO and/or PPTO may be used for vacation, sick leave, holidays, or other purposes, subject to classification and length of employment.
• Short-term and long-term disability.
• Company discounts.
• Military Leave Pay.
• Adoption and surrogacy expense reimbursement.
• Company-paid Live Better U education benefits for eligible full-time and part-time associates, covering tuition, books, and fees for programs ranging from high school completion to bachelor's degrees, English Language Learning, and short-form certificates.
• Competitive pay, performance-based bonus awards, and possible additional hourly premiums.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed