Merchandising Lead

Walmart•White Bear Lake, MN

1d•$23 - $31•Onsite

About The Position

The Merchandising Lead provides member service by identifying needs, assisting with self-service technology and purchasing decisions, locating merchandise, resolving concerns, and promoting company products and services. The role supports management in supervising associates, including assigning duties, communicating goals and feedback, training, providing guidance on member service, helping resolve complaints, ensuring policy compliance, and participating in recruiting, hiring, scheduling, promotion, coaching, and evaluation. The position receives and stocks merchandise and supplies, organizes and maintains the sales floor, and completes related documentation. It maintains facility safety and merchandise presentation, including handling claims and returns, stocking and zoning, setting up and cleaning displays, signing and pricing goods, and identifying or securing damaged, fragile, or high-shrink items. The role also monitors food and merchandise quality, sanitation, product rotation, recalls, and code dating, and oversees the picking and staging of club pickup orders. The Merchandising Lead develops and implements processes to meet business needs, collaborates with managers, coworkers, customers, and business partners, monitors results, and identifies improvements. The role demonstrates and promotes ethical conduct and policy compliance, leads and participates in teams, shares resources and information, coordinates work, supports quality and timely results, and helps others adapt to change. It is expected to model the company’s values, foster belonging and teamwork, mentor others, act with integrity, prioritize customers and members, and pursue continuous improvement. The hourly wage range is $23.00 to $31.00. Additional premiums of $0.35 to $3.00 per hour may apply in specific circumstances. Employment benefits include health, financial, paid time off, disability, education, and other benefits; eligibility may depend on job classification and length of employment.

Requirements

Must be 18 years of age or older.
At least 6 months of retail experience and 6 months of customer service experience.

Nice To Haves

Experience leading a team.
Supervisory experience that includes hiring, evaluating, mentoring, developing, and managing others’ workloads.

Responsibilities

Provide member service by identifying needs, assisting with self-service technology and purchasing decisions, locating merchandise, resolving issues, and promoting products and services.
Assist management with supervising associates by assigning duties, communicating goals and feedback, training, providing direction, supporting complaint resolution and policy compliance, and participating in recruiting, hiring, scheduling, promotion, coaching, and evaluation.
Receive and stock supplies and merchandise and organize and maintain the sales floor using equipment, merchandising practices, and required documentation.
Maintain facility safety by conducting safety sweeps, following forklift spotting and hazardous-material procedures, applying steel standards, and correcting or reporting unsafe situations.
Maintain sales-floor presentation by handling claims and returns, zoning, stocking, arranging merchandise, setting up and cleaning displays, removing damaged goods, signing and pricing products, identifying shrink and damage, and securing fragile and high-shrink items.
Monitor food and merchandise quality, including product rotation, code dating, recalls, and sanitation standards; merchandise, stock, zone, and clean departments.
Oversee picking and staging of club pickup orders and ensure products are selected and staged according to company procedures.
Develop, communicate, and implement processes and practices to meet business needs; collaborate with stakeholders, analyze information, monitor results, and identify improvement opportunities.
Demonstrate and promote compliance with company policies, procedures, ethics, and integrity standards; help address ethical and compliance issues.
Lead and participate in teams by coordinating assignments, sharing resources and information, supporting work quality and timelines, and helping others adapt to change.
Model company values by fostering belonging, building trusting relationships, mentoring others, acting with integrity, prioritizing customers and members, and supporting continuous improvement.

Benefits

Medical, vision, and dental coverage.
401(k), stock purchase, and company-paid life insurance.
Paid time off, parental leave, family care leave, bereavement leave, jury duty leave, and voting leave; PTO and/or PPTO may also be used for vacation, sick leave, holidays, or other purposes.
Short-term and long-term disability.
Company discounts.
Military Leave Pay.
Adoption and surrogacy expense reimbursement.
Live Better U company-paid education program for eligible full-time and part-time associates, covering tuition, books, and fees for programs ranging from high school completion to bachelor’s degrees, English Language Learning, and short-form certificates.
Performance-based bonus awards.
Additional premiums may be paid in specific circumstances.