Merchandising Lead

Walmart•North Charleston, SC

6d•$22 - $30•Onsite

About The Position

The Merchandising Lead provides member service by identifying needs, guiding members on self-service technology and purchasing decisions, locating merchandise, resolving concerns, and promoting company products and services. The role assists management in supervising associates, assigning duties, communicating goals and feedback, training and coaching team members, and supporting recruiting, hiring, scheduling, promotion, and evaluation activities. The position receives and stocks merchandise and supplies, organizes and maintains the sales floor, and completes required documentation. It maintains facility safety and merchandise presentation, monitors food and merchandise quality, and oversees picking and staging of club pickup orders. The Merchandising Lead also develops and implements processes in collaboration with managers, coworkers, customers, and business partners, and promotes compliance with company policies, ethics, and standards. The role leads and participates in teams, coordinates work assignments, supports quality and timely results, and helps others adapt to change. It is expected to demonstrate respect for individuals, integrity, customer and member service, and continuous improvement. The position is based at the Sam’s Club location at 4900 Centre Pointe Dr, North Charleston, SC 29418-6927. The hourly wage range is $22.00 to $30.00, with possible premiums of $0.35 to $3.00 per hour in specified circumstances.

Requirements

Must be at least 18 years of age.
At least 6 months of retail experience and 6 months of customer service experience.

Nice To Haves

Experience leading a team.
Supervisory experience that includes hiring, evaluating, mentoring, developing, and managing the workload of others.

Responsibilities

Acknowledge members, identify their needs, provide guidance on self-service technology and purchasing decisions, locate merchandise, resolve concerns, and promote company products and services.
Assist management with supervising associates by assigning duties, communicating goals and feedback, training associates, providing direction, resolving member complaints according to guidelines, ensuring policy compliance, and participating in recruiting, hiring, scheduling, promoting, coaching, and evaluating associates.
Receive and stock supplies and merchandise from distribution centers and vendors; organize and maintain the sales floor using equipment, merchandising practices, paperwork, logs, and required documentation.
Maintain facility safety by conducting safety sweeps, following forklift spotting and hazardous-material procedures, adhering to steel standards, and correcting or reporting unsafe situations.
Maintain sales floor and merchandise presentation by handling claims and returns, zoning, stocking, arranging and organizing merchandise, setting up and cleaning displays, removing damaged goods, signing and pricing merchandise, identifying shrink and damage, and securing fragile or high-shrink merchandise.
Monitor food and merchandise quality, including product rotation, code dating, recalls, sanitation, merchandising, stocking, zoning, and cleaning across departments.
Oversee the picking and staging of club pickup orders and ensure products are selected and staged according to company policies and procedures.
Develop, communicate, and implement processes and practices by collaborating with managers, coworkers, customers, and business partners, analyzing information, monitoring results, and addressing improvement opportunities.
Demonstrate and promote compliance with company policies, procedures, ethics, and integrity standards; implement related action plans and assist management with ethical and compliance issues.
Lead and participate in teams by sharing resources and information, determining customer needs and business priorities, coordinating work, providing advice and support, meeting timelines and quality expectations, and helping others adapt to change.
Build trusting relationships, communicate positively, mentor and develop others, recognize contributions, model integrity and accountability, put customers first, use reliable information to make decisions, and drive continuous improvement.

Benefits

Medical, vision, and dental coverage.
401(k).
Stock purchase plan.
Company-paid life insurance.
Paid time off (PTO and/or PPTO), which may be used for vacation, sick leave, holidays, or other purposes.
Parental leave, family care leave, bereavement leave, jury duty leave, and voting leave.
Short-term and long-term disability.
Company discounts.
Military Leave Pay.
Adoption and surrogacy expense reimbursement.
Live Better U company-paid education program for eligible full-time and part-time associates, covering tuition, books, and fees for programs ranging from high school completion to bachelor's degrees, English Language Learning, and short-form certificates.
Performance-based bonus awards.
Possible hourly premiums of $0.35 to $3.00 in specified circumstances.