Merchandising Lead

Walmart•Frederick, MD

10d•$22 - $30•Onsite

About The Position

The Merchandising Lead provides member service, supports purchasing decisions, helps members use self-service technology, locates merchandise, resolves concerns, and promotes company products and services. The role assists management in supervising associates by assigning duties, communicating goals and feedback, training, guiding member-service practices, helping resolve complaints, supporting company policies and the Open Door Policy, and participating in recruiting, hiring, scheduling, promotion, coaching, and evaluation. The role receives and stocks merchandise and supplies, organizes and maintains the sales floor, and completes required records. It maintains facility safety, merchandise presentation, food and merchandise quality, and sanitation standards. Responsibilities also include overseeing the picking and staging of club pickup orders, implementing processes to meet business needs, supporting ethical and policy compliance, and leading or participating in teams to deliver quality work and meet timelines. The position is expected to model company values and promote a culture of respect, integrity, customer service, and continuous improvement. The hourly wage range is $22.00 to $30.00, with possible premiums of $0.35 to $3.00 per hour in specified circumstances. The role is based at 5604 Buckeystown Pike, Frederick, Maryland.

Requirements

Must be at least 18 years of age.
At least 6 months of retail experience and 6 months of customer service experience.

Nice To Haves

Experience leading a team.
Supervisory experience that includes hiring, evaluating, mentoring, developing, and managing the workload of others.

Responsibilities

Acknowledge members, identify their needs, provide guidance and support, assist with self-service technology and purchasing decisions, locate merchandise, resolve member issues, and promote company products and services.
Assist management with supervising associates by assigning duties, communicating goals and feedback, training associates, and providing direction on member-service practices.
Help resolve member complaints according to company guidelines and support company policies, procedures, and the Open Door Policy.
Participate in recruiting, hiring, scheduling, promoting, coaching, and evaluating associates.
Receive and stock supplies and merchandise from distribution centers and vendors; organize and maintain the sales floor; and complete required paperwork, logs, and documentation.
Maintain facility safety by conducting safety sweeps, following forklift spotting and handling procedures, disposing of hazardous materials properly, following steel standard guidelines, and correcting or reporting unsafe situations.
Maintain sales-floor conditions and merchandise presentation by handling claims and returns, zoning, stocking, arranging and organizing merchandise, setting up and cleaning displays, removing damaged goods, signing and pricing products, identifying shrink and damage, and securing fragile or high-shrink merchandise.
Monitor food and merchandise quality, product rotation, code dating, recalls, and sanitation standards; merchandise categories and stock, zone, and clean departments.
Oversee the picking and staging of club pickup orders and ensure products are selected and staged according to company policy and procedures.
Develop, communicate, and implement processes and practices to meet business needs; collaborate with managers, coworkers, customers, and business partners; analyze information; monitor results; and address improvement opportunities.
Demonstrate and promote compliance with company policies, procedures, ethics, and integrity standards; implement related action plans; and assist management with ethical or compliance issues.
Lead and participate in teams by sharing resources and information, determining customer needs and business priorities, coordinating work, providing advice and feedback, supporting quality and timelines, and helping others adapt to change.
Model respect, integrity, customer service, accountability, teamwork, and continuous improvement; develop and mentor others and support a culture of belonging.

Benefits

Medical, vision, and dental coverage.
401(k), stock purchase, and company-paid life insurance.
Paid time off and/or paid protected time off, with amounts based on job classification and length of employment.
Parental leave, family care leave, bereavement leave, jury duty leave, and voting leave.
Short-term and long-term disability.
Company discounts.
Military Leave Pay.
Adoption and surrogacy expense reimbursement.
Company-paid education benefits through Live Better U, including eligible programs from high school completion through bachelor's degrees, English Language Learning, and short-form certificates; tuition, books, and fees are paid.
Performance-based bonus awards.