Merchandising Lead

Walmart • Dallas, TX

11d • $21 - $29 • Onsite

About The Position

The Merchandising Lead provides member service by identifying member needs, offering guidance and support with self-service technology and purchasing decisions, locating merchandise, resolving issues, and promoting company products and services. The role assists management with supervising associates, assigning duties, communicating goals and feedback, training, providing direction, and supporting recruiting, hiring, scheduling, coaching, and evaluation activities.

The position receives and stocks supplies and merchandise, organizes and maintains the sales floor, and completes required documentation. It maintains facility safety and merchandise presentation, including handling claims and returns, zoning, stocking, arranging displays, pricing and signing merchandise, addressing damaged goods, and identifying shrink. The role also monitors food and merchandise quality and oversees the picking and staging of club pickup orders.

The Merchandising Lead develops and implements processes with managers, coworkers, customers, and business partners; monitors results; and identifies improvements. It models ethical conduct and company policies, leads and participates in teams, supports associates through feedback and mentoring, and demonstrates the company’s values of respect, integrity, customer service, and continuous improvement. The position is based at the Sam’s Club location at 5555 S Buckner Blvd, Dallas, Texas.

Requirements

• Must be 18 years of age or older.
• At least 6 months of retail experience and 6 months of customer service experience.

Nice To Haves

• Experience leading a team.
• Supervisory experience that includes hiring, evaluating, mentoring, developing, and managing the workload of others.

Responsibilities

• Acknowledge members, identify their needs, provide guidance on self-service technology and purchasing decisions, locate merchandise, resolve issues, and promote company products and services.
• Assist management with supervising associates by assigning duties, communicating goals and feedback, training, and providing direction and guidance on member service.
• Support recruiting, hiring, scheduling, promoting, coaching, and evaluating associates.
• Receive and stock supplies and merchandise from distribution centers and vendors; organize and maintain the sales floor and complete required documentation.
• Maintain facility safety by conducting safety sweeps, following forklift spotting and hazardous-material handling procedures, applying steel standards, and correcting or reporting unsafe situations.
• Maintain sales-floor conditions and merchandise presentation by handling claims and returns, zoning, stocking, arranging and organizing merchandise, preparing and cleaning displays, removing damaged goods, signing and pricing items, identifying shrink and damage, and securing fragile and high-shrink merchandise.
• Monitor food and merchandise quality by following product rotation, code dating, product recall, and sanitation requirements, and by merchandising, stocking, zoning, and cleaning departments.
• Oversee the picking and staging of club pickup orders and ensure products are selected and staged according to company policies and procedures.
• Develop, communicate, and implement processes and practices with business partners; analyze information, monitor progress and results, and identify improvement opportunities.
• Demonstrate and promote compliance with company policies, procedures, ethics, and integrity standards; support the Open Door Policy and assist management with correcting compliance issues.
• Lead and participate in teams by sharing resources and information, determining customer needs and business priorities, coordinating assignments, and supporting timely, high-quality work.
• Help associates adapt to change, build relationships, communicate positively, recognize contributions, and develop and mentor team members.
• Deliver results while prioritizing customers and members, using reliable information to make decisions, and supporting continuous improvement and learning.

Benefits

• Medical, vision, and dental coverage.
• 401(k), stock purchase, and company-paid life insurance.
• Paid time off and/or paid protected time off, parental leave, family care leave, bereavement leave, jury duty leave, and voting leave.
• Short-term and long-term disability.
• Company discounts.
• Military Leave Pay.
• Adoption and surrogacy expense reimbursement.
• Company-paid education through Live Better U, including programs from high school completion to bachelor's degrees, English Language Learning, and short-form certificates; tuition, books, and fees are covered for eligible associates.
• Performance-based bonus awards.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed