(USA) Merchandising Lead

Walmart • Tempe, AZ

4d • Onsite

About The Position

The Merchandising Lead provides member service and guidance, helps members make purchasing decisions, locates merchandise, resolves concerns, and promotes company products and services. The role assists management in supervising associates, including assigning work, communicating goals and feedback, training, coaching, scheduling, and supporting recruiting and evaluation activities.

The position receives and stocks merchandise and supplies, maintains the sales floor and product displays, and handles claims, returns, pricing, signage, damaged goods, and shrink according to company procedures. It monitors food and merchandise quality, sanitation, rotation, and code dating, and oversees the selection and staging of club pickup orders.

The Merchandising Lead develops and implements processes with managers, coworkers, customers, and business partners; monitors results and identifies improvements; supports safety, ethical, and policy compliance; and leads and participates in teams to deliver quality work. The role is expected to model the company’s values, foster an inclusive and supportive workplace, mentor others, and serve members while pursuing continuous improvement.

The position is based at the Sam’s Club facility at 2080 E Rio Salado Pkwy, Tempe, AZ 85288. The hourly wage range is $22.00 to $30.00, with possible premiums of $0.35 to $3.00 per hour in specific circumstances.

Requirements

• Must be at least 18 years of age.
• At least 6 months of retail experience and 6 months of customer service experience.

Nice To Haves

• Experience leading a team.
• Supervisory experience that includes hiring, evaluating, mentoring, developing, and managing others’ workload.

Responsibilities

• Acknowledge members, identify their needs, provide guidance and support, assist with purchasing decisions, locate merchandise, resolve concerns, and promote company products and services.
• Assist management with supervising associates by assigning duties, communicating goals and feedback, training, providing direction, and supporting recruiting, hiring, scheduling, promotion, coaching, and evaluation.
• Receive and stock supplies and merchandise from distribution centers and vendors; organize and maintain the sales floor using equipment and required documentation.
• Maintain facility safety by conducting safety sweeps, following forklift spotting and hazardous-material handling procedures, and correcting or reporting unsafe situations.
• Maintain sales-floor presentation by handling claims and returns, zoning, stocking, organizing merchandise, maintaining displays, removing damaged goods, signing and pricing merchandise, identifying shrink, and securing fragile or high-shrink items.
• Monitor food and merchandise quality, including product rotation, code dating, recalls, and sanitation standards; stock, zone, and clean departments.
• Oversee the picking and staging of club pickup orders and ensure products are selected and staged according to company procedures.
• Develop, communicate, and implement processes and practices with business partners; analyze information, monitor results, and identify improvement opportunities.
• Promote compliance with company policies, procedures, ethics, and integrity standards; support the Open Door Policy and assist management with addressing compliance issues.
• Lead and participate in teams by coordinating work, sharing resources and information, supporting colleagues, and helping the team adapt to change.
• Model company values by building respectful relationships, mentoring others, acting with integrity, serving members, and pursuing continuous improvement.

Benefits

• Medical, vision, and dental coverage.
• 401(k), stock purchase, and company-paid life insurance.
• Paid time off, parental leave, family care leave, bereavement leave, jury duty leave, and voting leave.
• Short-term and long-term disability.
• Company discounts.
• Military Leave Pay.
• Adoption and surrogacy expense reimbursement.
• Live Better U company-paid education benefit program, including tuition, books, and fees for eligible programs.
• Performance-based bonus awards.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed