Merchandising Assistant Store Manager In Training

The Home Depot•Salem, OR

20d

About The Position

The Merchandising Assistant Store Manager in Training (MASM-IT) gains hands-on experience in the key responsibilities and functions of a Specialty Assistant Store Manager at The Home Depot through a comprehensive training program that includes hands-on experience, mentorship, and leadership development. The program lasts up to six weeks. Trainees become familiar with Manager on Duty responsibilities and learn to oversee the Garden, Hardware, Lumber, Building Materials, Plumbing, and Electrical departments, supporting programs for customer service, product availability, and store presentation. MASM-ITs collaborate with the Store Manager, Assistant Store Managers, and merchandising field teams to develop and implement strategies that boost sales and profitability, create actionable departmental game plans, and support smooth department operations. They lead by example and uphold, maintain, and support lawful company policies and positions while learning to execute the key responsibilities of a Merchandising Assistant Store Manager.

Requirements

Must be at least 18 years of age.
Must be legally permitted to work in the United States.
At least 1 year of work experience.
At least 3 years of leadership experience.
Knowledge, skills, and abilities typically acquired through completion of a high school diploma and/or GED.

Nice To Haves

Ability to collaborate and work effectively with cross-functional teams.
A bachelor's degree or equivalent degree in a field of study related to the job.
3 years of work experience.
3 years of leadership experience.

Responsibilities

Supervise associates in selling efforts, lead the GET culture, set an example, drive customer service and associate engagement, and resolve customer concerns promptly and effectively.
Perform opening, closing, Manager on Duty, and other whole-store responsibilities; follow company policies and procedures and hold associates accountable for doing so.
Learn and apply store standard operating procedures, especially safety compliance procedures, and use tactics to maintain process accuracy and mitigate shrink.
Ensure that self and associates follow safety and hazardous materials procedures and Safety Matters guidelines.
Work with key partners to plan merchandise placement and signing, and support stock integrity through inventory management.
Learn to maintain and operate store equipment and systems and manage daily financial operations.
Participate in structured training in retail store management, including operations, customer service, sales and profitability, and company policies and procedures.
Learn and demonstrate staffing and scheduling practices, identifying and resolving stock deficiencies, supervising associates' selling behaviors, resolving customer issues, and supporting installed sales, special orders, and product sales.
Learn and demonstrate performance management, including reviewing associate performance and executing the associate disciplinary process when necessary.
Complete all assigned training modules and assessments.
Collaborate with the Store Manager, Assistant Store Managers, and merchandising field teams to develop and implement sales and profitability strategies and departmental game plans.