Merchandise Production Manager

JYP America•Los Angeles, CA

7d•$80,000 - $100,000

About The Position

JYP America, the U.S. subsidiary of JYP Entertainment, supports the company’s U.S. operations and collaborates with teams across artist management, marketing, production, and business functions. The Merchandise Production Manager oversees the production, purchasing, and quality of artist merchandise, including apparel, accessories, collectibles, and lifestyle products. The role works closely with manufacturers, headquarters, and internal teams to manage product specifications, costs, and production schedules, ensuring merchandise meets quality expectations and is ready for scheduled launches and events. This position reports directly to the CEO.

Requirements

5+ years of experience in merchandise production, consumer product manufacturing, sourcing, or a related field.
Understanding of materials, manufacturing methods, and production processes across apparel, accessories, and other consumer products.
Ability to review product specifications and samples and communicate clear, actionable revisions.
Experience negotiating with manufacturers and managing vendor relationships.
Ability to manage costs, quality, and deadlines across multiple products and suppliers.
Understanding of project profitability and the ability to use financial insights to inform sales planning.
Excellent communication, organizational, and problem-solving skills.

Nice To Haves

Intermediate or higher proficiency in Korean.
Experience producing artist merchandise or licensed consumer goods.
Relationships with U.S. manufacturers or experience conducting on-site production inspections.
Experience managing production for tours, pop-ups, or other projects with fixed sales dates.

Responsibilities

Manage merchandise production across apparel, bags, fabric products, accessories, collectibles, and other consumer goods.
Source domestic and international manufacturers, compare quotes, and negotiate product specifications, pricing, minimum order quantities, and delivery timelines.
Prepare and manage purchase orders, tracking production quantities and changes throughout the process.
Review samples, communicate revisions, and coordinate final production approvals with headquarters.
Establish quality standards and oversee production inspections covering materials, colors, dimensions, printing, construction, and packaging.
Monitor production schedules and shipment readiness, providing logistics teams with accurate product information and shipping details.
Manage product testing, labeling, and related requirements with manufacturers and relevant internal teams.
Resolve product defects and production issues, including root-cause reviews, rework, replacements, and vendor compensation.
Analyze project costs and profitability to inform production and sales recommendations.