Merchandise Manager

Five Below • Phoenix, AZ

8d • Onsite

About The Position

The Merchandise Manager supports store operations by overseeing the receipt and placement of stock, merchandising displays, and promotional execution. The role may serve as Manager on Duty, oversee associate activities and training, and help drive sales while controlling expenses. The position also includes opening or closing the store and executing company inventory-integrity processes. Work requires a flexible schedule that may include day, evening, weekend, and overnight shifts, as well as travel when required.

Requirements

• High school graduate or equivalent.
• Minimum 2 years of management experience.
• Excellent verbal and written communication skills.
• Ability to multitask.
• Creative thinking.
• Ability to maintain composure under pressure.
• Must be at least 18 years old and able to perform essential job functions in compliance with applicable laws.
• Ability to work a flexible schedule, including days, evenings, weekends, and potentially overnight shifts; travel may be required.
• Ability to identify and discern email and printed instructions regarding merchandise layouts, associate schedules, and standard operating procedures.
• Frequently operate a cash register.
• Frequently move merchandise weighing up to 25 pounds and place or remove merchandise at heights of 5 to 10 feet.
• Frequently use ladders to retrieve and put away stock.
• Frequently kneel, bend, twist, and stoop, including in the stockroom and on the sales floor.
• Frequently communicate and exchange accurate information with customers, managers, and coworkers, in person and by telephone.
• Frequently move around the sales floor and between the sales floor and stockroom to assist customers and handle merchandise.
• Remain in a stationary, upright position for 80% of the time.

Nice To Haves

• College experience preferred.

Responsibilities

• Oversee receiving, unpacking, and organizing new stock so merchandise is placed on the sales floor efficiently.
• Manage the setup and maintenance of displays, signage, promotions, resets, and seasonal updates in accordance with corporate guidelines.
• Manage store opening and closing procedures, including securing cash, locking doors, setting alarms, and preparing the store for daily operations.
• Act as Manager on Duty when needed and take responsibility for store operations, staff management, customer service, and urgent issues.
• Help oversee daily activities of store associates and support effective performance and customer service.
• Support associate onboarding and ongoing training in store policies, product knowledge, and operating procedures.
• Drive store sales and control expenses by optimizing merchandising, staff performance, and customer service.
• Execute the market plan by arranging products and signage according to corporate guidelines and keeping promotional materials properly displayed and updated.
• Ensure execution of the company Inventory Integrity process.

Benefits

• The company directs applicants to its benefits site for details about health coverage and financial and personal wellness support; specific benefits are not listed in the posting.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED