Merchandise Manager

Five Below • Duluth, MN

9d • Onsite

About The Position

The Merchandise Manager oversees merchandise receiving, stock organization, merchandising displays, store opening and closing, and execution of company inventory processes. The role may serve as Manager on Duty, taking responsibility for store operations, staff management, customer service, and urgent issues. It also supports associate training and daily performance, drives sales, controls expenses, and executes corporate merchandising and promotional plans. The position requires a flexible schedule to meet business needs, including day, evening, weekend, and potentially overnight shifts, as well as travel when required.

Requirements

• High school graduate or equivalent.
• At least 2 years of management experience.
• Excellent verbal and written communication skills.
• Ability to multitask.
• Creative thinking.
• Ability to maintain composure under pressure.
• Ability to work a flexible schedule, including days, evenings, weekends, and potentially overnight shifts, with travel as required.
• Must be at least 18 years old and able to perform the essential job functions in compliance with applicable federal, state, and local laws.
• Ability to identify and discern email and print instructions concerning merchandise layouts, associate schedules, and standard operating procedures.
• Ability to exchange accurate information with customers, managers, and coworkers in person and by telephone.

Nice To Haves

• College experience preferred.

Responsibilities

• Oversee receiving, unpacking, and organizing new stock so items are efficiently placed on the sales floor.
• Manage setup and maintenance of displays, accurate signage, promotions, corporate resets, and seasonal updates.
• Manage store opening and closing procedures, including securing cash, locking doors, and setting alarms.
• Act as Manager on Duty when needed, taking responsibility for store operations, staff, customer service, and urgent issues.
• Help oversee daily activities of store associates and support excellent customer service.
• Support onboarding and ongoing associate training in store policies, product knowledge, and operational procedures.
• Drive store sales and control expenses through merchandising, staff performance, and customer service.
• Execute market plans by arranging products and signage according to corporate guidelines and keeping promotional materials updated.
• Ensure execution of the company Inventory Integrity process.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED