Merchandise Manager

Five Below•Douglas, GA

12d•Onsite

About The Position

The Merchandise Manager oversees receiving, unpacking, organizing, and merchandising stock to support efficient placement on the sales floor. The role manages displays and promotional signage for assigned store sections, following corporate guidelines for resets and seasonal updates, and executes the market plan and company Inventory Integrity process. The Merchandise Manager may manage store opening and closing procedures and serve as Manager on Duty, taking responsibility for store operations, staff, customer service, and urgent issues. The position helps oversee associates, supports onboarding and ongoing training, and works to drive sales and control expenses through effective merchandising, staff performance, and customer service. The role requires a flexible schedule, which may include day, evening, weekend, and overnight shifts, as well as travel when required.

Requirements

High school graduate or equivalent.
Minimum 2 years of management experience.
Excellent verbal and written communication skills.
Ability to multitask.
Creative thinking.
Ability to maintain composure under pressure.
Ability to work a flexible schedule, including days, evenings, weekends, and potentially overnight shifts, and travel as required.
Ability to identify and discern email and printed instructions regarding merchandise layouts, associate schedules, and standard operating procedures.
Ability to frequently operate a cash register.
Ability to frequently move merchandise weighing up to 25 lbs and place or remove merchandise at heights of 5–10 feet.
Ability to frequently climb and descend ladders to retrieve and put away stock.
Ability to frequently kneel, bend, twist, and stoop, including in the stock room and on the sales floor.
Ability to frequently communicate and exchange accurate information with customers, managers, and coworkers by telephone and face-to-face.
Ability to frequently move across the sales floor and between the sales floor and stock room.
Ability to remain in a stationary, upright position for 80% of the time.

Nice To Haves

College experience preferred.

Responsibilities

Oversee receiving, unpacking, and organizing new stock so items are efficiently placed on the sales floor.
Manage displays, signage, promotions, resets, and seasonal updates for assigned store sections according to corporate guidelines.
Manage store opening or closing procedures, including securing cash, locking doors, setting alarms, and preparing for daily operations.
Act as Manager on Duty when needed, taking responsibility for store operations, staff management, customer service, and urgent issues.
Help oversee the daily activities of store associates and support effective performance and customer service.
Support associate onboarding and ongoing training in store policies, product knowledge, and operational procedures.
Drive store sales and control expenses by optimizing merchandising, staff performance, and customer service.
Execute the market plan by arranging products and signage according to corporate guidelines and keeping promotional materials updated.
Ensure execution of the company Inventory Integrity process.