Merchandise Processor - Full time

GOODWILL KEYSTONE AREA•New Garden Township, PA
•$15 - $0•Onsite

About The Position

The Merchandise Processor provides essential support for store operations and customer service, with a primary focus on processing donated goods. Work includes sorting, hanging, pricing, tagging, stocking, rotating, and moving products to the sales floor while meeting production and quality standards. The position also helps organize and recover the sales floor, supports store operations and organizational events, and provides courteous service to customers, donors, and coworkers. The role is based at the Avondale Store in Avondale, Pennsylvania, in the Donated Goods Retail department. It is full-time, hourly, and non-exempt, with a stated pay rate of $15.00 per hour. The position reports to the Production Manager. It requires a flexible schedule that includes evenings and weekends and work in an open warehouse exposed to varying weather and temperatures. The job has substantial standing, bending, lifting, pushing, pulling, and repetitive hand and arm movements.

Requirements

  • Must be at least 18 years of age.
  • No formal education is necessary.
  • Ability to read, write, and perform simple math.
  • Ability to meet the organization’s qualitative and quantitative performance standards.
  • Ability to work in an open warehouse environment with exposure to varying weather and temperatures, including extreme heat, humidity, and cold.
  • Ability to learn and use equipment and technology.
  • Ability to follow verbal instructions and work as part of a team.
  • High adaptability and flexibility.
  • Ability to work a flexible schedule that includes evenings and weekends.
  • Ability to stand continuously for more than 75% of the shift.
  • Ability to repeatedly bend forward or to the side 60 degrees to remove or place items in carts for 50% of the shift.
  • Ability to stand continuously with the neck bent forward 30 degrees for more than 75% of the shift.
  • Ability to lift 50 pounds from ground level to waist level for 25% of the shift.
  • Ability to lift 25 pounds every few minutes for more than 75% of the shift.
  • Ability to push and pull carts requiring 25 pounds of force over 100 feet for 25% of the shift.
  • Ability to perform the same hand, wrist, and arm motions repetitively every few seconds for more than 75% of the shift.

Responsibilities

  • Process textile donations by sorting, hanging, pricing, tagging, and moving products to the sales floor to meet store production and sales goals.
  • Process donated housewares, electronics, media, shoes, and miscellaneous items by sorting, pricing, tagging, and moving products to the sales floor.
  • Organize, recover, and rotate the sales floor as needed.
  • Follow Goodwill Keystone Area quality and production standards.
  • Track daily production and report it to the supervisor.
  • Stay informed about daily, weekly, and monthly production and sales goals.
  • Select and identify appropriate items for the Ecommerce department.
  • Assist with the store’s daily operations and adapt to changing needs.
  • Provide timely and courteous customer service to customers, donors, and employees.
  • Support, promote, and participate in organizational programs and special events.
  • Complete other assignments designated by management and support additional tasks and projects as needed.
  • Follow Goodwill Keystone Area manuals, handbooks, policies, and procedures.
  • Promote workplace safety and perform duties safely in accordance with safety requirements.
  • Communicate progress, problems, and concerns to the Production Manager.
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