Merchandise Processor - Full Time

GOODWILL KEYSTONE AREA•Collegeville, PA
•$15 - $0•Onsite

About The Position

The Merchandise Processor provides support for store operations and customer service, with a primary focus on processing donations. This includes sorting, hanging, pricing, tagging, stocking, and rotating merchandise while meeting production, sales, and quality standards. The position processes textiles as well as housewares, electronics, media, shoes, and miscellaneous items, and moves merchandise to the sales floor. The processor also organizes and recovers the sales floor, tracks daily production, identifies items for the Ecommerce department, and assists with the store’s daily operations. The role requires timely, courteous service to customers, donors, and employees; participation in organizational programs and events; compliance with organizational policies and safety requirements; and communication of progress, problems, and concerns to the Production Manager. This position is based at the Collegeville Store in Collegeville, Pennsylvania. It is full-time, non-exempt, and pays $15.00 per hour. No formal education is necessary. Applicants must be at least 18 years old and able to work a flexible schedule, including evenings and weekends, across store operating hours. The work takes place in an open warehouse environment with exposure to varying weather and temperatures, including extreme heat, humidity, and cold. The role involves substantial standing, bending, lifting, pushing and pulling carts, and repetitive hand, wrist, and arm movements.

Requirements

  • Must be at least 18 years of age.
  • No formal education is necessary.
  • Ability to read, write, and perform simple math.
  • Ability to meet qualitative and quantitative performance standards established by the organization.
  • Ability to work in an open warehouse environment exposed to varying weather and temperature conditions, including extreme heat, humidity, and cold.
  • Ability to learn and use equipment and technology.
  • Ability to follow verbal instructions and work as part of a team.
  • High level of adaptability and flexibility.
  • Ability to work a flexible schedule, including evenings and weekends.
  • Ability to stand continuously for more than 75% of the shift.
  • Ability to repeatedly bend forward or to the side 60 degrees to remove or place items into carts for 50% of the shift.
  • Ability to stand continuously with the neck bent forward 30 degrees for more than 75% of the shift.
  • Ability to lift 50 pounds from ground level to waist level for 25% of the shift.
  • Ability to lift 25 pounds every few minutes for more than 75% of the shift.
  • Ability to push and pull various carts with a force of 25 pounds over a distance of 100 feet for 25% of the shift.
  • Ability to repetitively perform the same hand, wrist, and arm motions every few seconds for more than 75% of the shift.

Responsibilities

  • Process textile donations by sorting, hanging, pricing, tagging, and moving products to the sales floor to meet production and sales goals.
  • Process housewares, electronics, media, shoes, and miscellaneous donations by sorting, pricing, tagging, and moving products to the sales floor to meet production and sales goals.
  • Organize, recover, and rotate the sales floor as needed.
  • Follow Goodwill Keystone Area quality and production standards.
  • Track daily production and report to a supervisor.
  • Stay knowledgeable about daily, weekly, and monthly production and sales goals.
  • Select and identify appropriate items for the Ecommerce department.
  • Assist with and adapt to the store’s overall daily operations.
  • Provide timely and courteous customer service to customers, donors, and employees.
  • Support, promote, and participate in organizational programs and special events.
  • Complete other assignments designated by management and support additional tasks and projects as needed.
  • Adhere to Goodwill Keystone Area manuals, handbooks, policies, and procedures.
  • Promote workplace safety and perform duties safely in accordance with safety requirements.
  • Communicate progress, problems, and concerns to the Production Manager.
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