Merchandise Processor - Full Time

GOODWILL KEYSTONE AREA•Lower Paxton Township, PA
•$15 - $0•Onsite

About The Position

The Merchandise Processor provides essential support for store operations and customer service, with a primary focus on processing donations. The role involves sorting, hanging, pricing, tagging, stocking, and rotating products while meeting established production and quality standards and supporting sales goals. The processor also helps organize and recover the sales floor, identifies appropriate items for the Ecommerce department, and assists with daily store operations as needed. The position requires courteous, timely service to customers, donors, and coworkers; adherence to organizational policies and safety requirements; and communication of progress, problems, and concerns to the Production Manager. The role supports organizational programs and special events and may include other assignments designated by management. No formal education is necessary. Applicants must be at least 18 years old. The processor must be able to work a flexible schedule, including evenings and weekends, and work in an open warehouse environment exposed to varying weather and temperatures. Physical demands include prolonged standing, repeated bending and lifting, pushing and pulling carts, and repetitive hand, wrist, and arm motions.

Requirements

  • Must be at least 18 years of age.
  • No formal education is necessary.
  • Ability to read, write, and perform simple math.
  • Ability to meet organizational qualitative and quantitative performance standards.
  • Ability to work in an open warehouse environment exposed to varying weather and temperature conditions, including extreme heat, humidity, and cold.
  • Ability to learn and use equipment and technology.
  • Ability to follow verbal instructions and work as part of a team.
  • High adaptability and flexibility.
  • Ability to work a flexible schedule, including evenings and weekends.
  • Ability to stand continuously for more than 75% of the shift.
  • Ability to repeatedly bend forward or to the side 60 degrees to remove or place items into carts for 50% of the shift.
  • Ability to stand continuously with the neck bent forward 30 degrees for more than 75% of the shift.
  • Ability to lift 50 pounds from ground level to waist level for 25% of the shift.
  • Ability to lift 25 pounds every few minutes for more than 75% of the shift.
  • Ability to push and pull carts with 25 pounds of force for 100 feet for 25% of the shift.
  • Ability to repetitively perform the same hand, wrist, and arm motions every few seconds for more than 75% of the shift.

Responsibilities

  • Process textile donations by sorting, hanging, pricing, tagging, and moving products to the sales floor to meet store production and sales goals.
  • Process donations of housewares, electronics, media, shoes, and miscellaneous items by sorting, pricing, tagging, and moving products to the sales floor.
  • Organize, recover, and rotate the sales floor as needed.
  • Follow Goodwill Keystone Area quality and production standards.
  • Track daily production and report it to the supervisor.
  • Stay informed about daily, weekly, and monthly production and sales goals.
  • Select and identify appropriate items for the Ecommerce department.
  • Assist with and adapt to the overall daily operations of the store.
  • Provide timely, courteous customer service to customers, donors, and employees.
  • Support, promote, and participate in organizational programs and special events.
  • Complete other assignments designated by management and support additional tasks and projects as needed.
  • Follow Goodwill Keystone Area manuals, handbooks, policies, and procedures.
  • Promote workplace safety and perform duties safely in accordance with safety requirements.
  • Communicate progress, problems, and concerns to the Production Manager.
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