Merchandise Processor - Full Time

GOODWILL KEYSTONE AREA•Chambersburg, PA
•$15 - $0•Onsite

About The Position

The Merchandise Processor provides essential support for store operations and customer service, with a primary focus on processing donated goods. Work includes sorting, hanging, pricing, tagging, stocking, rotating, and moving products to the sales floor while meeting production and quality standards. The role also supports sales-floor organization, store operations, customer service, organizational programs, and workplace safety. The position is based at the Chambersburg Store in Chambersburg, Pennsylvania, and is full time, hourly, and non-exempt. It requires a flexible schedule that includes evenings and weekends.

Requirements

  • Must be at least 18 years old due to the demands of the position, required shift availability, and child labor law compliance requirements.
  • No formal education is necessary.
  • Ability to read, write, and perform simple math.
  • Ability to meet the organization’s qualitative and quantitative performance standards.
  • Ability to work in an open warehouse environment with exposure to varying weather and temperatures, including extreme heat, humidity, and cold.
  • Ability to learn and use equipment and technology.
  • Ability to follow verbal instructions and work as part of a team.
  • High level of adaptability and flexibility.
  • Ability to work a flexible schedule, including evenings and weekends.
  • Ability to stand continuously for more than 75% of the shift.
  • Ability to repeatedly bend forward or to the side 60 degrees to place or remove items from carts for 50% of the shift.
  • Ability to stand with the neck bent forward 30 degrees for more than 75% of the shift.
  • Ability to lift 50 pounds from ground level to waist level for 25% of the shift.
  • Ability to lift 25 pounds every few minutes for more than 75% of the shift.
  • Ability to push and pull carts requiring 25 pounds of force over a distance of 100 feet for 25% of the shift.
  • Ability to repetitively perform the same hand, wrist, and arm motions every few seconds for more than 75% of the shift.

Responsibilities

  • Process textile donations by sorting, hanging, pricing, tagging, and moving products to the sales floor to meet store production and sales goals.
  • Process housewares, electronics, media, shoes, and miscellaneous donations by sorting, pricing, tagging, and moving products to the sales floor to meet store production and sales goals.
  • Organize, recover, and rotate the sales floor as needed.
  • Follow Goodwill Keystone Area quality and production standards.
  • Track daily production and report results to the supervisor.
  • Stay informed about daily, weekly, and monthly production and sales goals.
  • Select and identify appropriate items for the Ecommerce department.
  • Assist with and adapt to the store’s overall daily operations.
  • Provide timely and courteous customer service to customers, donors, and employees.
  • Support, promote, and participate in organizational programs and special events.
  • Complete other assignments and additional tasks or projects as directed by management or needed by the organization.
  • Follow Goodwill Keystone Area manuals, handbooks, policies, and procedures.
  • Promote workplace safety and perform duties safely in accordance with safety requirements.
  • Communicate progress, problems, and concerns to the Production Manager.
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