Merchandise Processor - Full Time
About The Position
The Merchandise Processor supports store operations and customer service, with a primary focus on processing donations. This includes sorting, hanging, pricing, tagging, stocking, rotating, and moving donated goods to the sales floor while meeting production and quality standards and store sales goals. The role processes textiles as well as housewares, electronics, media, shoes, and miscellaneous items; organizes and recovers the sales floor; tracks daily production; and identifies appropriate items for the Ecommerce department. The position also supports other daily store operations, organizational programs, and special events. The Merchandise Processor provides timely, courteous service to customers, donors, and coworkers; follows organizational policies and safety requirements; and communicates progress, problems, and concerns to the Production Manager. The job is based in an open warehouse environment with exposure to varying weather and temperatures, including extreme heat, humidity, and cold. Flexible scheduling, including evenings and weekends, is required.
Requirements
- No formal education is necessary.
- Must be at least 18 years old due to the demands of the position, required availability across store operating hours, and child labor compliance requirements.
- Ability to read, write, and perform simple math.
- Ability to meet qualitative and quantitative performance standards established by the organization.
- Ability to work in an open warehouse environment with exposure to varying weather and temperatures, including extreme heat, humidity, and cold.
- Ability to learn and use equipment and technology.
- Ability to follow verbal instructions and work as part of a team.
- High level of adaptability and flexibility.
- Ability to work a flexible schedule that includes evenings and weekends.
- Ability to stand continuously for more than 75% of the shift.
- Ability to repeatedly bend forward or to the side 60 degrees to remove or place items into carts for 50% of the shift.
- Ability to stand continuously with the neck bent forward 30 degrees for more than 75% of the shift.
- Ability to lift 50 pounds from ground level to waist level for 25% of the shift.
- Ability to lift 25 pounds every few minutes for more than 75% of the shift.
- Ability to push and pull carts requiring 25 pounds of force for 100 feet for 25% of the shift.
- Ability to repetitively perform the same hand, wrist, and arm motions every few seconds for more than 75% of the shift.
Responsibilities
- Process textile donations by sorting, hanging, pricing, tagging, and moving products to the sales floor to meet production and sales goals.
- Process donations of housewares, electronics, media, shoes, and miscellaneous items by sorting, pricing, tagging, and moving products to the sales floor.
- Organize, recover, and rotate the sales floor as needed.
- Follow Goodwill Keystone Area quality and production standards.
- Track daily production and report it to the supervisor.
- Remain knowledgeable about daily, weekly, and monthly production and sales goals.
- Select and identify appropriate items for the Ecommerce department.
- Assist with and adapt to the overall daily operations of the store.
- Provide timely and courteous customer service to customers, donors, and employees.
- Support, promote, and participate in organizational programs and special events.
- Complete other assignments designated by management and support additional tasks and projects as needed.
- Follow Goodwill Keystone Area manuals, handbooks, policies, and procedures.
- Promote workplace safety and perform duties safely in accordance with safety requirements.
- Communicate progress, problems, and concerns to the Production Manager.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
