Merchandise Processor - Full Time

GOODWILL KEYSTONE AREA•East Lampeter Township, PA

11d•$15 - $0•Onsite

About The Position

The Merchandise Processor provides essential support for store operations and customer service, with a primary focus on processing donated goods. This includes sorting, hanging, pricing, tagging, stocking, rotating, and moving products to the sales floor while meeting production and quality standards. The role processes textiles as well as housewares, electronics, media, shoes, and other miscellaneous donations; organizes and recovers the sales floor; tracks daily production; and identifies suitable items for the Ecommerce department. The processor also assists with overall store operations, provides timely and courteous service to customers, donors, and coworkers, supports organizational programs and events, follows Goodwill Keystone Area policies and safety requirements, and communicates progress or concerns to the Production Manager. No formal education is necessary. Candidates must be at least 18 years old and able to read, write, and perform simple math. The position requires adaptability, teamwork, following verbal instructions, learning and using equipment and technology, meeting established qualitative and quantitative performance standards, and working a flexible schedule that includes evenings and weekends. Work takes place in an open warehouse environment with exposure to varied weather and temperatures, including extreme heat, humidity, and cold. The physical demands include prolonged standing, frequent bending and lifting, moving carts, and repetitive hand, wrist, and arm motions.

Requirements

Must be at least 18 years of age.
No formal education is necessary.
Ability to read, write, and perform simple math.
Must meet organizational qualitative and quantitative performance standards.
Ability to work in an open warehouse environment with exposure to varied weather and temperatures, including extreme heat, humidity, and cold.
Ability to learn and use equipment and technology.
Ability to follow verbal instructions and work as part of a team.
High level of adaptability and flexibility.
Ability to work a flexible schedule that includes evenings and weekends.
Ability to stand continuously for more than 75% of the shift.
Ability to repeatedly bend forward or to the side 60 degrees to remove or place items in carts for 50% of the shift.
Ability to stand with the neck bent forward 30 degrees for more than 75% of the shift.
Ability to lift 50 pounds from ground level to waist level for 25% of the shift.
Ability to lift 25 pounds every few minutes for more than 75% of the shift.
Ability to push and pull carts requiring 25 pounds of force for 100 feet for 25% of the shift.
Ability to repetitively perform the same hand, wrist, and arm motions every few seconds for more than 75% of the shift.

Responsibilities

Process textile donations by sorting, hanging, pricing, tagging, and moving products to the sales floor to meet production and sales goals.
Process housewares, electronics, media, shoes, and miscellaneous donations by sorting, pricing, tagging, and moving products to the sales floor to meet production and sales goals.
Organize, recover, and rotate the sales floor as needed.
Follow Goodwill Keystone Area quality and production standards.
Track daily production and report it to the supervisor.
Stay informed about daily, weekly, and monthly production and sales goals.
Select and identify appropriate items for the Ecommerce department.
Assist with and adapt to the overall daily operations of the store.
Provide timely and courteous customer service to customers, donors, and employees.
Support, promote, and participate in organizational programs and special events.
Complete other assignments designated by management and support additional tasks and projects as needed.
Follow Goodwill Keystone Area manuals, handbooks, policies, and procedures.
Promote workplace safety and perform duties safely in accordance with safety requirements.
Communicate progress, problems, and concerns to the Production Manager.