Merchandise Processor at Woodlawn

Ohio Valley Goodwill Industries Rehabilitation Center, Inc.•Cincinnati, OH
•Onsite

About The Position

The Merchandise Processor-Production supports Ohio Valley Goodwill Industries’ mission by processing donated goods into high-quality, sale-ready merchandise. Working on the Closeout Goods Team in a fast-paced warehouse environment, the processor sorts, prices, and prepares merchandise for retail stores in a way that drives revenue, supports sustainability goals, and provides a positive customer and donor experience. Merchandise Processors represent Goodwill’s values through professional conduct, teamwork, and attention to quality, safety, and customer service. The role involves processing soft-line and hardline merchandise, tracking completed goods, and meeting daily production quotas. The position works in a non-climate-controlled warehouse with moderate noise, varying temperatures, donated goods, and exposure to airborne particles. The stated schedule is 7:30 AM–4:00 PM, Monday–Sunday. Headphones and personal cell phones may not be used during shifts for safety reasons.

Requirements

  • Strong attention to detail and ability to meet productivity, quality, and accuracy standards.
  • Ability to follow instructions, prioritize tasks, and work independently and as part of a team.
  • Basic comfort using technology and tools related to production operations.
  • Ability to solve problems in collaboration with team members.
  • Commitment to friendly, respectful, and engaging customer service with internal and external stakeholders.
  • Ability to work in a non-climate-controlled warehouse environment.
  • Ability to routinely lift, carry, push, and pull up to 50 pounds; occasional heavier loads require proper equipment or assistance.
  • Ability to walk, stoop, stand, bend, kneel, and climb continuously for prolonged periods, up to 8 hours.
  • Frequent exposure to airborne particles while performing job duties.
  • Must not use headphones or a personal cell phone during shifts due to safety concerns.

Responsibilities

  • Sort, process, and price soft-line and hardline merchandise for sale in stores according to established guidelines.
  • Accurately record and track processed goods using established tools and systems.
  • Maintain a pace that meets the daily quota for pieces processed.
  • Follow safety and security practices, including reporting hazards and injuries to the manager on duty at the time of the incident.
  • Adhere to the work schedule set by the supervisor.
  • Maintain a clean, safe, and organized work environment.
  • Maintain a professional appearance in accordance with Goodwill uniform standards.
  • Support internal operations and team members with a positive, cooperative, and solutions-focused attitude.
  • Represent and protect the Goodwill brand by modeling professionalism, safety, and positive behavior while on duty or on Goodwill property.
  • Complete other duties as assigned.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Short-term disability
  • Long-term disability
  • Paid vacation
  • Paid sick leave
  • Paid holidays
  • 403(b) with company match
  • Employee Assistance Program
  • $500 referral bonus for eligible internal employees when a referred candidate is hired and completes 90 days of employment
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