Full-Time Merchandise Processing Supervisor
The Salvation Army USA Central Territory•Highland, MI
•$15 - $18•Onsite
About The Position
At The Salvation Army Thrift Store, the Merchandise Processing Supervisor oversees the production process and personnel to meet established production and sales goals. The role ensures quality control, maintains efficient workflows, and contributes to a positive shopping experience for customers. The position includes paid training on production expectations and store procedures, along with ongoing coaching and support from store leadership.
Requirements
- High School Diploma or GED.
- Experience following and giving direction.
- Strong English communication skills.
- Basic computer proficiency, including payroll systems.
- Ability to pass a pre-employment drug test and background check.
- Basic math skills.
- Flexibility to work weekends and evening hours.
- Availability for occasional travel to various locations for work or training.
Nice To Haves
- Retail sales production and/or thrift store experience.
Responsibilities
- Direct and ensure completion of daily tasks for production team members, including workspace maintenance.
- Train new team members on production expectations and processes.
- Perform quality control inspections to ensure only the best products reach the sales floor.
- Track and report production metrics at scheduled intervals.
- Implement strategies to meet product acquisition, production, and sales goals.
- Manage product rotation and inventory control processes.
- Maintain organized workspaces and prepare for next-day production.
- Support store maintenance and safety protocols.
- Place and coordinate supply orders for processing needs.
- Implement product control procedures to prevent shrinkage.
- Monitor and control property, utility, and supply usage.
- Seek ways to improve donor and shopper experiences.
- Support management in fostering positive understanding of policies and procedures.
- Communicate effectively with store management regarding operations.
- Direct complaints and concerns appropriately to management.
Benefits
- Paid training on production expectations and store procedures.
- Ongoing coaching and support from store leadership.
- Employee discount.
- Employee Assistance Program.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
