Full-Time Merchandise Processing Supervisor
The Salvation Army USA Central Territory•West Bloomfield, NY
•$15 - $18•Onsite
About The Position
The Merchandise Processing Supervisor oversees the production process and personnel at The Salvation Army Thrift Store, with a focus on meeting established production and sales goals. The role ensures quality control, maintains efficient workflows, and contributes to a positive shopping experience. Work includes directing and training production team members, tracking production metrics, managing product rotation and inventory, supporting store safety and maintenance, and communicating with store management.
Requirements
- High school diploma or GED.
- Experience following and giving direction.
- Strong English communication skills.
- Basic computer proficiency, including familiarity with payroll systems.
- Ability to pass a pre-employment drug test and background check.
- Basic math skills.
- Flexibility to work weekends and evening hours.
- Availability for occasional travel to various locations for work or training.
Nice To Haves
- Retail sales production and/or thrift store experience.
Responsibilities
- Direct daily tasks for production team members and ensure completion, including workspace maintenance.
- Train new team members on production expectations and processes.
- Inspect merchandise to ensure quality products reach the sales floor.
- Track and report production metrics at scheduled intervals.
- Implement strategies to meet product acquisition, production, and sales goals.
- Manage product rotation and inventory control processes.
- Maintain organized workspaces and prepare for the next day's production.
- Support store maintenance and safety protocols.
- Place and coordinate supply orders for processing needs.
- Implement product control procedures to prevent shrinkage.
- Monitor and control property, utility, and supply usage.
- Seek ways to improve donor and shopper experiences.
- Support management in fostering a positive understanding of policies and procedures.
- Communicate with store management regarding operations.
- Direct complaints and concerns to management appropriately.
Benefits
- Employee discount.
- Employee Assistance Program.
- Paid training on production expectations and store procedures.
- Ongoing coaching and support from store leadership.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
