Merchandise Manager - Philadelphia Premium Outlets

Five Below • Pottstown, PA

4d • Onsite

About The Position

The Merchandise Manager oversees merchandise receiving, stock organization, merchandising displays, and execution of corporate layouts, promotions, seasonal updates, and inventory integrity processes. The role also supports daily store operations by opening or closing the store, serving as Manager on Duty when needed, overseeing associates, and supporting their onboarding and training. The manager helps drive sales and control expenses through effective merchandising, staff performance, and customer service.

This position requires a flexible schedule to meet business needs, including day, evening, and weekend work, and may include overnight shifts and travel as required. Physical duties include operating a cash register; moving merchandise up to 25 pounds and placing or removing merchandise at heights of 5–10 feet; climbing ladders; bending, kneeling, twisting, and stooping; and remaining upright and stationary for much of the workday. The role involves frequent movement around the sales floor and stock room and regular communication with customers and coworkers.

Requirements

• High school graduate or equivalent.
• Minimum 2 years of management experience.
• Excellent verbal and written communication skills.
• Ability to multitask.
• Creative thinking.
• Ability to maintain composure under pressure.
• Must be at least 18 years old and able to perform the essential job functions in compliance with applicable laws.
• Ability to work a flexible schedule, including days, evenings, weekends, and potentially overnight shifts and travel as required.
• Ability to identify and discern email and printed instructions regarding merchandise layouts, associate schedules, and standard operating procedures.
• Ability to remain in a stationary, upright position for 80% of the time.
• Ability to frequently operate a cash register; move merchandise weighing up to 25 pounds; place or remove merchandise at heights of 5–10 feet; climb ladders; kneel, bend, twist, and stoop; move around the sales floor and stock room; and communicate and exchange accurate information with customers, managers, and coworkers.

Nice To Haves

• College experience preferred.

Responsibilities

• Oversee receiving, unpacking, and organizing new stock so merchandise is placed on the sales floor efficiently.
• Manage setup and maintenance of displays, signage, promotions, corporate-guideline resets, and seasonal updates.
• Manage store opening and closing procedures, including securing cash, locking doors, and setting alarms.
• Act as Manager on Duty when needed, taking responsibility for store operations, staff management, customer service, and urgent issues.
• Help oversee daily associate activities and support effective performance and excellent customer service.
• Support associate onboarding and ongoing training in store policies, product knowledge, and operational procedures.
• Drive store sales and control expenses by optimizing merchandising, staff performance, and customer service.
• Execute the market plan by arranging products and signage according to corporate guidelines and keeping promotional materials properly displayed and updated.
• Ensure execution of the company Inventory Integrity process.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED