Merchandise Manager - Philadelphia Premium Outlets

Five Below • Pottstown, PA

3d

About The Position

The Merchandise Manager oversees stock receiving and organization, merchandise displays and signage, store opening and closing procedures, associate activities and training, and store operations when acting as Manager on Duty. The role supports sales growth and expense control by optimizing merchandising, staff performance, and customer service, and ensures the execution of company inventory integrity processes. The position is hourly, starting at $15.00, and requires a flexible schedule that may include day, evening, weekend, and overnight shifts, as well as travel when required.

Requirements

• High school graduate or equivalent.
• At least 2 years of management experience.
• Excellent verbal and written communication skills.
• Ability to multitask.
• Creative thinking.
• Ability to maintain composure under pressure.
• Ability to work a flexible schedule to meet business needs, including day, evening, weekend, and potentially overnight shifts, and travel as required.
• Ability to identify and discern email and printed instructions regarding merchandise layouts, associate schedules, and standard operating procedures.
• Ability to perform the essential job functions in compliance with applicable federal, state, and local laws.
• Must be at least 18 years old.
• Frequently operate a cash register.
• Frequently move merchandise weighing up to 25 pounds and place or remove merchandise at heights of 5–10 feet.
• Frequently ascend and descend ladders to retrieve and put away stock.
• Frequently kneel, bend, twist, and stoop, including in the stock room and on the sales floor.
• Frequently communicate and exchange accurate information with customers, managers, and coworkers, by telephone and face-to-face.
• Frequently move across the sales floor and to and from the stock room to assist customers and handle merchandise.
• Remain in a stationary, upright position for 80% of the time.

Nice To Haves

• College experience preferred.

Responsibilities

• Oversee receiving, unpacking, and organizing new stock so items are placed efficiently on the sales floor.
• Manage the setup and maintenance of displays, ensuring accurate signage and properly highlighted promotions in accordance with corporate guidelines for resets and seasonal updates.
• Manage store opening and closing, including securing cash, locking doors, setting alarms, and preparing for daily operations.
• Act as Manager on Duty when needed, taking responsibility for store operations, staff management, customer service, and urgent issues.
• Help oversee daily activities of store associates and ensure effective performance and excellent customer service.
• Support associate onboarding and ongoing training on store policies, product knowledge, and operational procedures.
• Drive store sales and control expenses by optimizing merchandising, staff performance, and customer service.
• Execute the market plan by arranging products and signage according to corporate guidelines and keeping promotional materials properly displayed and updated.
• Ensure execution of the company Inventory Integrity process.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED